Inside Sales Management Specialist
with English- Team Lead
Inside Sales Management Specialist with English- Team Lead
Responsibilities
As an inside sales manager, you will lead a team of customer success managers who are responsible for driving incremental consumption of copilot for M365 licenses among existing customers.
- You will coach and mentor your team to identify opportunities to upsell additional licenses of copilot and other Microsoft products and services.
- You will monitor and report on key performance indicators such as customer satisfaction, retention, revenue and growth.
- You will collaborate with other sales managers, account executives, marketing and product teams to ensure alignment and consistency of messaging and strategy.
- You will provide feedback and insights to the copilot product team to help improve the customer experience and value proposition.
Qualifications:
- A bachelor's degree in business, marketing, or a related field.
- At least 5 years of experience in sales, customer success, or account management, preferably in the cloud or software industry.
- At least 2 years of experience in managing and developing a high performing sales team.
- Strong knowledge of Microsoft products and services, especially copilot for M365 and its features and benefits.
- Excellent communication, presentation, and negotiation skills.
- Ability to work independently and collaboratively in a fast paced and dynamic environment.
- Passion for customer satisfaction and success.
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace