Order to Cash Team Lead
with English
Order to Cash Team Lead with English
Key responsibilities:
- Strategic planning of team's operational tactic and priorities to ensure timely delivery of expected metrics
- Client and internal stakeholder management, including escalation management, being a primary point of contact for the client as reliable process owner
- Anticipation of operational people risks and building effective and timely mitigation plans
- Driving people agenda to maximize team s engagement, development and retention
- Coaching and guidance for team members, most importantly to team leads
- Cooperation with internal and external global teams to align the process to Client s needs
- Driving improvement and transformation agenda
- Driving process excellence awareness and approach in the team
- Driving data protection policies and approach in the team
Qualifications:
- 2 years of experience in Order to Cash end to end process. Expertise expected to coach and guide the team to drive operational results and process improvements and transformation
- 1 year of OTC Team Lead experience
- Considerable experience in project management, process excellence and career counseling
- Strategic thinking and vision to be able to prioritize and build process improvement and transformation glide patch
- Strong execution to drive timely actions and deliver expected outcomes
- Excellent presentation skills to moderate client communication, both face to face as well as remote calls, emails, presentations
- Fluent in English
- Very good Microsoft Excel and Power Point skills
- High work ethics
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
