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Foundever
Customer Service Professional with English
Foundever
location iconLocations: Gdańsk
level iconLevel: specialist
time iconWorking hours: Full time
Work model: On-site

About us

🚀 Join our team at Foundever! 🚀

Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team!

Customer Service Professional with English
Location: Gdańsk

Your daily tasks:

✅ Providing the highest level of customer service (Chat/E-mail/Phone);

✅ Answering incoming calls and meeting targets set by the customer and management;

✅ Following company policies and procedures, ensuring quality;

✅ Performing daily tasks in an efficient and timely manner;

✅ Achieving quality goals for calls and customer satisfaction.

What do we expect from you?

🌍 Language: Proficiency in English (C1);

💼 Experience: Cool if you have experience in sales;

💻 Technology: Knowledge of MS Office and developed computer skills;

🌞 Personality: Motivated and enthusiastic.

Advantages will be:

📝 Ability to prioritize and plan;

💪 Independence AND ability to work with minimal supervision;

🔧 Ability to solve problems;

🔍 Attention to detail;

🏅 Sales skills;

🤝 Soft skills.

Working conditions:

📜 Type of contract you choose yourself (freelance contract for students or employment contract);

💰 Basic salary + bonuses;

🏢 Work in our new office in Gdansk

What else should you know?

💸 Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);

💊 We offer private Medicover insurance;

🏆 Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle;

📈 Professional development through training and cross-location cooperation at the international level.

Company Overview:

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.

Details

  • iconCustomer Service, BPO/SSC
  • iconEnglish
  • iconGdańsk, pomorskie

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