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beign your career journey with accenture

Accenture
Junior Collections Specialist with Italian
Accenture
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid

Junior Collections Specialist

with Italian

Junior Collections Specialist with Italian

We are seeking a new talent to join Accenture in Warsaw. As an integral member of the Collections Team, you will be managing cash receivables for Accenture Client.

The Cash Collection Team is responsible for managing and optimizing the process of collecting outstanding receivables. This team ensures timely and accurate payments from the Client, resolves invoice/accounts discrepancies, and maintains strong client relationships. All to support financial and operational efficiency. The team’s work involves strategic coordination, diligent monitoring of accounts, and effective communication. That is to mitigate potential risks and enhance cash flow.

What you will do:

  • Contact customers via phone and email for past due invoices, submit and follow up on the dispute cases.
  • Resolve unidentified payments, code past due invoices, prepare write-off documentation, and inform Client about uncollectable debts.
  • Review orders put on hold and update Client daily of the reasons.
  • Evaluate Client accounts and credit limits, submit credit-related requests, and cooperate closely with the AR manager.
  • Generate and send missing invoices, statements of account, and dunning letters.
  • Direct debtors to legal collection agencies.

With all our roles, there is some in-person time for collaboration, learning and building relationships with Clients, peers, leaders, and communities. As an employer, we will be as flexible as possible to support your specific work/life needs.

What's in it for you:

  • Thrive in an exciting workplace that values and celebrates diverse perspectives. Contribute to a creative environment where your ideas are welcomed.
  • Access continuous learning opportunities.
  • Work on projects for international clients, expanding your skills set.

Here's what you will need:

  • Full-time availability (8 hours daily).
  • Fluent English and Italian language (min. B2 level in both is required).
  • Excellent communication and interpersonal skills.
  • Analytical skills.
  • Ability to work in problem-solving environment.
  • Strong organizational and time-management skills.
  • Experience in customer service, collections / accounts receivable processes will be an asset.
  • Familiarity with Microsoft Office, especially Microsoft Excel.
  • Ability to work from the office located in Warsaw city centre (2/3 days per week).

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Details

  • iconFinance & Accounting, Customer Service, BPO/SSC
  • iconEnglish
  • iconWarszawa, mazowieckie

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