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Goldman Recruitment
Cash App & Credit Collector Specialist with Dutch
Goldman Recruitment
location iconLocations: Warszawa
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

The team you will be working with is ONE Danone Business Services (DBS), responsible for delivering standardized and comprehensive solutions to improve work quality and employee, customer and supplier services across Europe. One DBS operates through various departments, covering areas such as jak Procure to Pay, Record to Report, Invoice to Cash, Employee Services, Master Data Management, Internal Control, Tax. One DBS function is based in Warsaw and supports various business functions to enhance operational efficiency across Europe.


Cash App & Credit Collector Specialist with Dutch
Cash App & Credit Collector Specialist with Dutch
Work place: Warszawa
Ref. no 84/11/2024/KŻ/11604/3369

Requirements
  • min. 2 years of experience in a similar role,
  • good knowledge of SAP and High Radius would be an asset,
  • experience in a SSC/BPO will be an asset,
  • fluent in English (at least B2) and Dutch (at least B2),
  • experience in the migration process will be an asset,
  • demonstrated ability to work independently and under time pressure,
  • positive and can-do attitude,
  • ability to work in a fast paced, ever changing environment.
Responsibilities
  • Ensure prompt and accurate payment allocation against customer invoices,
  • collect and verify remittances for proper documentation,
  • manage the matching of customer payments to reconcile transactions and efficiently clear customer accounts,
  • address exception handling for unapplied payments to ensure accurate and timely resolution,
  • analyze and record deductions,
  • analyze and monitor Cash Application KPIs and contribute to Invoice to Cash (I2C) performance review.
  • identify improvement opportunities for the cash application and claim documentation process,
  • contribute to cash application related tools and projects, including digitalization initiatives (e.g., Highradius),
  • execute timely dunning activities, contact customers to resolve outstanding payments, and escalate issues as needed,
  • analyze aging reports to prioritize collection efforts, monitor accounts, and ensure efficient cash collection,
  • build and maintain positive customer relationships, address payment issues, and negotiate payment plans,
  • assess customer solvency, adjust credit limits, check credit availability, and manage blocked orders,
  • work with the Invoice to Cash (I2C) team and other departments to streamline processes and enhance cash collection,
  • perform reconciliation and closing tasks related to cash collection and maintain accurate records.
We offer
  • competitive employment terms based on an employment contract with an international, prestigious company,
  • work in a professional environment with a well-developed feedback culture,
  • flexible work model in a hybrid system (2 days a week working from the office in Warsaw),
  • workation - the ability to combine work with leisure - for 30 days a year, you can work from virtually any location in Europe,
  • access to a benefits platform offering discounts on company products and vouchers for cultural and sports events,
  • subsidy for Luxmed / Medicover - after all, we prioritize health,
  • subsidy for a Multisport card,
  • life insurance and Employee Capital Plans (PPK).

Details

  • iconFinance & Accounting, BPO/SSC
  • iconEnglish, Dutch
  • iconWarszawa, mazowieckie

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