THE INTERNSHIP

We’re excited to offer a paid internship in our Helpdesk team within the Procure to Pay (PTP) department! If you're looking for a chance to develop new skills and gain valuable experience in vendor management, this is the perfect opportunity for you. If you're ready to learn, grow, and be part of a friendly and supportive team, we’d love you to join us!

What you will do:

• Assisting in recording and managing vendor requests and inquiries in our workflow system, Service Now
• Helping communicate with vendors via phone and email to address any issues they might have
• Supporting in routing vendor inquiries to the right teams for review and action, following our point of contact matrix
• Assisting in resolving vendor requests and inquiries independently, without the need for client referral
• Ensuring that all vendor requests and inquiries are accurately logged and tracked in the system
• Collaborating with internal teams to make sure vendor issues are resolved in a timely and efficient manner

WHAT WE’RE LOOKING FOR

• Interest in ​​finance and willingness to contact business clients
• English and French proficiency at a minimum B2 level
• Current student status (to be added as an attachment when applying)
• Good communication skills (both written and spoken)
• A team player who can also work independently
• Strong attention to detail and great organizational skills
• A proactive attitude and eagerness to learn
• Availability: 20 hours per week (4 hours per day) and availability for training in July, August, and September