Requirements

• English language proficiency at least B2, German C1 – both spoken and written,
• 2 years of experience in HR operations or HR payroll,
• ability to anticipate client needs and proactively solve problems,
• ability to participate in client meetings and manage assigned tasks on time,
• attention to detail and awareness of GDPR aspects,
• time management skills – multitasking role,
• good knowledge of MS Excel and Word,
• good communication and analytical skills.

Responsibilities

• managing assigned HR-related tickets in a timely manner,
• ensuring all inquiries are accurately recorded in the ticketing system,
• taking responsibility for issues raised by the client,
• performing appropriate follow-up actions in case of escalations,
• participating in client discussions regarding processes,
• answering incoming calls – service line,
• achieving goals and SLAs.

We offer

• hybrid work model (2 days/week from the office),
• flexible start times,
• semi-annual performance bonus,
• employee referral program bonus,
• private medical care (Medicover) with an option to cover family members,
• Multisport card or MyBenefit points,
• attractive group insurance,
• access to well-being platform, free sessions with a psychologist,
• career growth opportunities - vertical and lateral promotions, online/onsite training,
• access to training platforms - technical, domain, soft skills & self-learning.