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Goldman Recruitment
CRM Operations Specialist with German
Goldman Recruitment
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
Work model: Hybrid
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, a rapidly expanding Shared Services Center, we are looking for a professional to join their team as CRM Operations Specialist with German.

If you are looking for an international work environment, enjoy challenges, and want to develop your skills in a global organization - this role is for you!


CRM Operations Specialist with German
CRM Operations Specialist with German
Work place: Kraków
Ref. no 2/9/2025/KW/12675/4223

Requirements

  • 1-2 years of experience in an administrative, sales support, or customer service role, preferably within a shared service center environment,
  • English and German at minimum B2 level,
  • knowledge of salesforce or other crm systems is a significant advantage,
  • high level of communication skills and independent thinking,
  • knowledge of tools such as SAP, MS Teams, and PowerBI is a plus.

Responsibilities

  • manage and maintain accurate data in salesforce and other crm systems,
  • support the sales and operations teams by handling administrative processes and coordinating tasks,
  • prepare and analyze reports to identify process improvements and ensure data accuracy,
  • communicate with internal and external stakeholders in English and German,
  • assist in the coordination of customer-related activities and ensure smooth execution of business operations,
  • collaborate with international teams across multiple functions,
  • contribute to projects focused on process optimization and efficiency.

We offer

  • competitive salary and variable bonus plan,
  • private medical care and life insurance,
  • flexible hybrid work model (office/home),
  • professional development and training opportunities,
  • supportive, international work environment,
  • social events and employee engagement activities,
  • comfortable office with parking and casual dress code.

Details

  • iconAdministration, Customer Service, Sales
  • iconEnglish, German
  • iconKraków, małopolskie

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