The Privacy Specialist is responsible for enforcing the policies for our clients products by analyzing requests under European Law Legislations from lawyers and private individuals by reviewing and processing privacy requests. You will also be responsible for handling users’ privacy requests for different workflows, following the client’s guidelines, which allow you to make sound decisions. You will have a thirst for knowledge, impeccable judgment and be comfortable operating in a fast paced, dynamic environment.

Duties & Responsibilities

• Review and process incoming privacy requests through online tools Evaluate validity of each request in line with our clients policies
• Continually educate yourself about changes to policies and protocols with the support of our Training and Quality Departments
• Work closely with our clients policy specialists to address cases and regulatory inquiries using the clients response framework
• Maintain a high level of quality in each case that you review
• Achieve weekly productivity deliverables as part of daily workflow
• Effectively collaborate with team members on a range of projects to improve internal efficiency and effectiveness
• Develop skills in a number of different areas including data, tools and quality assessment
• You may be required from time to time to support different workflows/products/markets depending on business need
• While you will primarily support the market and workflow you have been hired for, you will also be required to support the English market. There will also be requirements to support other markets and workflows using the Translation Tool as a result of business change and or volume fluctuations

Required Qualifications & Experience

• Fluency in written and spoken Italian and English is essential
• Motivated by working in an environment that requires strong attention to detail
• Excellent communication skills both verbal and written
• Demonstrates ability to exercise impeccable judgment
• Comfortable with reviewing internet content that may be deemed inappropriate and/or contain explicit material such as graphic, violent, or sexual content
• Ability to work in a fast paced environment with complex requests
• Ability to be flexible and adaptable to meet changing business needs
• Good computer literacy with the ability to quickly learn new tools
• B.A. or B.S. degree/masters or equivalent professional experience in online operations, privacy or legal support role desirable

Competencies

• Understanding the Role
• Solution & Results Orientated
• Initiative
• Collaboration & Teamwork
• Attention to Detail
• Organisation & Planning
• Resilience & Adaptability
• Organizational Commitment

We offer:

• Employment Contract.
• Competitive Salaries.
• MyBenefit (inc. Multisport, private LUX MED Medical Care)​.
• Refer a Friend Program
• Relocation Support.
• Attractive offer to join Unum Corporate Life Insurance.
• Wellness Feel Good Program.
• Career & Personal Development.
• Language Learning Platform.

Join us and apply today!