Azure Technical Customer Success Management Specialist
with English
Azure Technical Customer Success Management Specialist with English
Responsibilities
- Lead, drive and manage engagements for repeatable achievement of revenue and consumption targets.
- Leverage best practices to guide customer strategy and future growth by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer. Provide feedback on customer development needs, customer blockers, or mitigation strategies.
- Conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customers based on analysis of both usage and needs. Leverage insights to provide guidance and recommendations to customers; drive, retain, and optimize customer consumption.
- Apply technical knowledge and customer insights to create a modernization roadmap.
- Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies.
- Run Architectural Design Sessions to build plans for implementing solutions which align to customer business goals and technical environments.
- Collaborate and orchestrate with other Cloud Solution Architects and stakeholders, including FastTrack, Solution Assessments, etc., in developing cloud solutions on Azure.
Qualifications
- 5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
- OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
- OR Relevant certifications from Microsoft or competitive platforms AND 3+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
- OR equivalent experience
- Fluent English
- Specialization:
- (Data): databases, data processing, analytics and data security
Preferred Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 8+ years’ experience in technical architect, consulting, design and implementation, and/or sales
- OR equivalent experience.
- 4+ years experience with cloud-based solution designs, migrations and management with a focus on areas of specialization, such as:
- (Data): databases, data processing, analytics and data security
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
