Requirements

• fluent in English (at least B2) and Dutch or Swedish or Norwegian or Danish or Fininish (at least C1),
• first experience in similar role such as order managment area, customer care or procurement area or sales support area,
• knowledge of SAP and Salesforce system will be a huge asset,
• higher education,
• high business culture and communication skills,
• analytical attitude combined with an orientation to details.

Responsibilities

• support all aspects of order entry and order management such as: processing sales orders from all channels (EDI, OCR, phone, manual) and updating and monitoring order status in SAP, Salesforce and other internal systems,
• cration of tickets and service of mailbox,
• manage loaner returns and coordinate OR scheduling for loaner systems,
• ensure all orders are processed accurately and on time, within agreed KPI targets,
• taking care of the quality of the process and its optimization and automotation.

We offer

• annual bonus,
• hybrid work model and flexible working hours,
• lunch card,
• modern office located in Warsaw,
• opportunity to grow within the company, with clear development and promotion pathways and the possibility to influence process improvements,
• involvement in additional global projects and cross-functional initiatives,
• benefits package including MultiSport card, private healthcare, and life insurance,
• numerous internal and external training programs, as well as foreign language classes.