Within Operations, we are growing our Digital Inside Sales (DIS) team. Our groundbreaking approach to sales brings clients the right combination of trusted technical sellers and innovative technology, powered by data and insights.

Take a modern approach to selling by harnessing the power of rich data, innovative technology, and advanced AI to help some of the world’s leading companies to drive demand; create pipeline; qualify and nurture opportunities; close sales; and drive renewal.

Join a team that prioritizes human ingenuity and fosters a workforce where technology elevates people (not the other way around), freeing them up for more creative thinking and exciting work.

Technical Program Manager - Senior Analyst

Role and Responsibilities:

• TPM are responsible for creating positive outcomes for customers and the business. They play a key role in delivering success for teams and driving the work of Product Management (PdM) and Engineering Teams.
• TPMs work collaboratively within and across disciplines to bring out the best ideas and help everyone contribute to the outcomes they are accountable to deliver.
• They are responsible for defining project scope, setting milestones, and establishing timelines while considering technical feasibility and resource constraints.

Key Skills and Abilities:

• TPMs are expected to have strong skills in opportunity analysis, customer and market signals, and solutions identification.
• They should be proficient in building connections, relationships, and experiences across groups to understand the broader product/service family.
• TPMs are also responsible for managing customer interactions effectively and ensuring that all aspects of a project align with the companyand#39;s strategic objectives.

Collaboration and Communication:

• TPMs collaborate with various departments, including marketing, IT, and customer service, to ensure the successful implementation of training programs.
• They are involved in collecting monthly and quarterly inputs for program updates, managing programmatic concerns and recommendations, and coordinating new/updated recordings with vendors.

Additional Information:

• The role involves compiling measurement data, providing innovative solutions that maximize customer value, and delivering solutions that are audience-friendly, accessible, and sustainable for the long term.
• TPMs are also responsible for escalating training specialist issues and concerns and supporting planning and scheduling as needed.