Order to Cash Operations Associate
with Dutch
Order to Cash Operations Associate with Dutch
WHO WE ARE
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services. We offer solutions and assets across Strategy andamp; Consulting, Technology, Operations, Industry X and Accenture Song.
Operations drives business value and outcomes to advance our clients on their journey to intelligent operations through our innovative operating engine — SynOps. We transform business processes to achieve sustainable growth by optimizing people, technology, data and intelligence.
THE WORK:
- Manage collections on a dedicated portfolio, including proactively applying payments, credits, and reconciling accounts.
- Thrive on continuous advancement by conducting credit checks, evaluating credit risk, and assessing customer behavior.
- Collaborate with internal teams to resolve disputes and drive ongoing improvement in debt issues and collections processes.
- Prepare reports and financial documents, ensuring a forward-thinking, growth-driven approach in managing order releases and account setups.
- Committed to constant progress, ensuring data privacy compliance, maintaining account history, and engaging in client interactions.
WHAT’S IN IT FOR YOU
- Enhance and expand expertise in collections within a business-to-business (B2B) context, with a focus on payment terms, credit limit management, and effective dispute resolution.
- Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
- Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
HERE'S WHAT YOU WILL NEED:
- Fluent in Dutch and English (min B2).
- Experience working in a corporate office environment.
- Experience in a Cash Collection role or Customer service is an advantage.
- Strong communication and interpersonal skills for contacting Clients via email and phone in a B2B (Business-to-Business) setting.
- Experience in order release processes.
- Proficient in Microsoft Excel (intermediate level) and skilled in Microsoft Office, experience in using SAP or other CRM is a plus.
- Strong time management abilities and effective collaboration with various stakeholders.
- Resilient under pressure with the ability to handle stress effectively.
- Willingness to work in a rare hybrid mode from Warsaw office.
- Knowledge of German language will be an asset.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Finance & Accounting, BPO/SSC
English, Dutch
