Order to Cash Operations Associate
with English
Order to Cash Operations Associate with English
As Order to Cash Operations Associate you will be responsible for:
- building and maintaining strong relationships with our clients business partners and internal stakeholders to ensure timely cash collection;
- managing collections related activities based on fiscal calendar requirements;
- timely escalation of most delicate matters to necessary stakeholders;
- managing complaints and validating disputes related to issued invoices;
- order management based on customer's payment behavior;
- reporting on the status of accounts and progress made.
- Manage collections on a dedicated portfolio, including proactively applying payments, credits, and reconciling accounts.
- Thrive on continuous advancement by conducting credit checks, evaluating credit risk, and assessing customer behavior.
- Collaborate with internal teams to resolve disputes and drive ongoing improvement in debt issues and collections processes.
- Prepare reports and financial documents, ensuring a forward-thinking, growth-driven approach in managing order releases and account setups.
- Committed to constant progress, ensuring data privacy compliance, maintaining account history, and engaging in client interactions.
WHAT’S IN IT FOR YOU
- Enhance and expand expertise in collections with a focus debt collection, reporting on aged debt, dunning process, bad debt provisioning and effective dispute resolution.
- Gain valuable experience in financial analysis and forecasting cash flow, enhancing your understanding of financial operations and risk assessment.
- Thrive in a dynamic workplace that values and celebrates diverse perspectives. Contribute to an innovative environment where your input drives process improvements and operational efficiencies.
- Fluent English (min B2).
- Experience in a Cash Collection role or Customer service is an advantage.
- Strong communication and interpersonal skills
- Ability to work analytically and independently in a problem-solving environment
- Proficient in Microsoft Excel and skilled in Microsoft Office
- Willingness to work in a hybrid mode from Warsaw office.
- Please note that this role may require you to work in rotational shifts.
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Please read Accenture’s Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
Finance & Accounting, BPO/SSC
English
