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TTEC
Digital Solution Representative with German-English
TTEC
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time
salary iconSalary (gross): 10000 pln
Work model: Hybrid
Our Krakow team is focused on digital marketing advertising, working on behalf of a world leader in online advertising. Our team works with existing customers to optimize their advertising campaigns. We use our sales skills and product knowledge to support the advertisers reach their goals in a way that is trustworthy, transparent, and adds value.

Digital Solution Representative with German-English

Relocation: 10,000 PLN gross relocation bonus available

Your potential has a place here with TTEC's award-winning employment experience. As a Digital Solution Representative with German-English working Hybrid in Krakow, Poland, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Poland says it all!

What You'll be Doing

Looking to build long-term relationships as a trusted advisor? Do you have a passion for driving conversations and owning deal execution over the long term? You'll deliver an amazing customer experience and uncover complex software-as-a-service (SaaS) sales opportunities for our technology client's customers.

With a consultative selling approach, strong communication skills, and a sharp focus on revenue targets, you'll cultivate existing customer relationships while establishing new, long-term partnerships. You'll work both independently and collaboratively with a cross-functional team to identify and solve B2B digital needs in a SaaS and cloud-based environment, confidently managing the sales cycle from initial discovery to successful deal closing.

During a Typical Day, You'll:

  • Build & Deepen Relationships: Establish executive relationships with customers to influence their long-term technology and business decisions, adding value as a trusted advisor.
  • Act as an Industry Expert: Maintain deep knowledge of the customer's business, including their SaaS product portfolio, technology strategy, growth plans, financial structure, and competitive landscape.
  • Execute Account Strategies: Follow account strategies to develop business growth opportunities, working cross-functionally with internal teams and Google partners to maximize impact within enterprise accounts.
  • Manage Complex Sales Cycles: Lead end-to-end business cycles, present compelling value propositions to C-level executives, and confidently negotiate terms.
  • Drive Operational Excellence: Manage business development at scale, forecast pipeline accurately, and consistently achieve strategic goals.

What You Bring to the Role

  • SaaS Experience: Demonstrated B2B sales experience specifically within the SaaS (Software as a Service) industry.
  • Core Sales Skills: Proven track record of prospecting, developing accounts, driving strategic conversations, and successfully closing deals.
  • Communication Excellence: Strong communication and interpersonal skills, with the ability to build immediate rapport, establish long-term relationships, and influence high-level decision-makers.
  • Deal Ownership: High autonomy in owning end-to-end deal execution and navigating complex business requirements.
  • Technical Acumen: Deep understanding of SaaS business models, cloud-based software, and modern digital enterprise solutions.
  • Language Proficiency: Verbal and written fluency in both German (minimum C1 level) and English (minimum B2 level).
  • Problem-Solving Mindset: A solution-oriented approach, comfortable working to resolve issues before escalating.

What You Can Expect

  • Generous relocation package of 10,000 PLN gross.
  • Competitive base salary plus performance-related bonus opportunities.
  • MyBenefit - Kafeteria system.
  • PPK Plan (Employee Capital Plans).
  • Employee Referral program.
  • VISA and Work Permit reimbursement (if needed).
  • Flexible working hours and additional days of annual leave.
  • Private Luxmed medical care (including dental and eye care plan/glasses reimbursement).
  • Multisport Card.
  • Partial language course reimbursement as well as tuition programs for sales courses and professional studies.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

Apply Today

You've applied, now what? After successfully completing the online application, please make your communication lines are open and regularly check your email for instructions.

Thank you for applying – it's time to share this opportunity with your network and experience the happiness of working with friends (besides us, of course).

TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.

For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.

Details

  • iconCustomer Service, Sales, BPO/SSC
  • iconEnglish, German
  • iconKraków, małopolskie

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