THE WORK

• Lead business requirements gathering and BRD authoring across assigned workstreams (KYC, Estates, CEP), working directly with client functional and operational stakeholders

• Define and own functional labels and process-to-solution traceability; produce functional design specifications to the standard required for AI-assisted development (Claude-supported client WoW)

• Hold and enforce BA scope boundaries — business & functional requirements and UAT sign-off; coordinate with technical architects on To-Be design

• Run structured workshops and discovery sessions in English with client business stakeholders; if fluent in French and/or Dutch, will be required to translate outputs into English-language delivery artefacts

• Participate in stage-gate reviews, CAB governance, and quality checkpoints; provide functional sign-off at each gate before build proceeds

• Identify scope gaps, assumption risks, and dependency conflicts early; escalate with appropriate documentation to Delivery Lead and PMO

• Support test strategy and UAT execution — reviewing test cases against functional specs, coordinating client SME involvement, and signing off on test outcomes

• Contribute to program-level architecture decisions where functional and technical concerns intersect — integration data flows, platform constraints, and cross-workstream consistency

HERE’S WHAT YOU’LL NEED

• Minimum 8 years in business analysis or functional architecture, with at least 4 years on systems integration (SI) programs in a consulting or delivery environment

• Deep understanding of retail and commercial banking operations — KYC/AML processes, client lifecycle, estates and inheritance handling, complaints, and core banking workflows

• Proven track record of delivering BRDs, functional specs, and process designs on fixed-milestone SI engagements; comfortable with stage-gate delivery models and freeze protocols

• Experience working in dual-shore delivery models, bridging onshore client teams and offshore factories — able to translate business context into unambiguous specs for distributed build teams

• Strong stakeholder management — able to navigate client-side functional leads, offshore delivery teams, and exec sponsors within a complex governance structure
• Knowledge of English and French languages, min. C1 level required (both written and spoken).
• This position requires travel of approximately 25-30% to program locations.

Preferred Experience

• ServiceNow platform familiarity — particularly FSO, CSM, or workflow-based implementations in a banking context

• Exposure to regulatory-driven workstreams (KYC/AML, GDPR, MiFID) within Belgian or broader EU banking environments

• Experience with AI-assisted delivery models — using tools to accelerate requirements, design, or test generation with human sign-off gates

• Architecture certification (TOGAF, ArchiMate) or equivalent applied experience

Research indicates that some candidates, especially the most diverse ones, may hesitate to apply for positions if they don't meet all requirements. If you believe you possess the necessary skills, even if not meeting every requirement, we wholeheartedly encourage you to submit your application.

WHAT WE OFFER

• Remote work model with the office located at Przyokopowa 26, Warsaw.
• Full-time employment contract.
• Using foreign language and new technology solutions daily, cooperating with various global Clients.
• Individual support of a People Lead and a specific path of professional development, as well as the possibility of a session with a Coach.
• A wide training package (soft, technical, and language training offer, access to the e-learning platforms, Gallup test, GenAI training, possibility of co-financing courses, and certification).
• Employee Assistance Program - legal, financial, and psychological consultations.
• Accenture employees eligible for the Employee share purchase plan automatically become eligible for quarterly dividends if they own company shares.
• Paid employee referral program.
• Private medical care, life insurance.
• Access to Worksmile platform (possibility of using a wide range of products and services, including the Multisport card).