Locations: Warsaw · Kraków · Wrocław (remote, home-based in one of these cities)

Salary: Competitive, shared with candidates before the first interview

Design extraordinary journeys for the world’s most discerning travellers

Ten Lifestyle Group is growing in Poland, and we’re looking for German-speaking Luxury Travel Consultants to join our international travel team. You’ll work remotely from home, and you must live in or near Warsaw, Kraków or Wrocław.

You’ll serve premium cardholders, many of them high-net-worth and ultra-high-net-worth clients, and design tailor-made trips to the highest standard. You won’t just book travel. You’ll become the trusted expert our clients turn to for experiences they can’t find anywhere else.

What you’ll do

• Advise premium cardholders by phone and email in German and English
• Manage each enquiry end to end, from quote to final billing
• Book flights, hotels and ground arrangements with airlines, hotels and travel partners
• Create tailored proposals, travel documents and detailed itineraries
• Recommend unique experiences and promote exclusive offers and partner promotions

What you’ll bring

• German and English at a professional level, spoken and written (C2)
• Proven experience in a travel agency, tour operator or travel consultancy, including advising clients and making bookings yourself
• GDS skills, ideally Amadeus, Sabre or Galileo
• A real passion for travel and the luxury lifestyle: hotels, gastronomy, events and culture
• A service-first mindset, flexibility and calm under pressure
• Availability to work 5 days a week between 07:00 and 21:00, on a Sunday–Thursday or Tuesday–Saturday rota
• The right to live and work in Poland, without visa sponsorship

Remote working set-up

• You must live in or near Warsaw, Kraków or Wrocław, with a quiet, secure home office at your registered address
• You’ll need a reliable broadband connection that meets our minimum speed. Please run an online speed test and upload a screenshot of the results with your application.

What we offer

• A competitive salary, shared with you before your first interview
• Remote working from home in Warsaw, Kraków or Wrocław
• Training and genuine career development in a fast-growing international company
• Recognition through regular appraisals and our annual Extra Mile Awards

About Ten

Ten Lifestyle Group is a global luxury concierge business and a Certified B Corp. Through our technology platform and expert lifestyle managers, we look after the travel, dining and entertainment needs of members of the world’s leading banks and premium brands. Our goal is simple: to become the most trusted service business in the world.

To find out more about Ten, watch this short video: Welcome to Ten

We value diverse backgrounds, cultures and perspectives. All hiring decisions are based on merit, competence and business needs.

Suchen Sie eine Stelle als Reiseberater/in mit Deutsch in Polen? Wir freuen uns auf Ihre Bewerbung – remote von zu Hause in Warschau, Krakau oder Breslau.