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published: 19 Feb 2024 in Work

Salaries in the BPO SSC sector: Forecasts for 2024

Kamila Brzezińska
Kamila Brzezińska

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Polish BPO (Business Process Outsourcing) and SSC (Shared Services Center) companies serve clients from many countries and in many languages. In the following article, we will analyze the wages in the industry and what they might look like in 2024, based on the Goldman Recruitment Salary Survey 2024.
Salaries in the BPO SSC sector: Forecasts for 2024

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The process outsourcing and shared service centers sector employs hundreds of thousands of workers. According to ABSL data, in 2023, 435,300 people worked in this field, located in 1,803 BPO, SSC/GBS, and R&D service centers in Poland. Moreover, forecasts indicate that this number should rise to 465,000 employees in 2024.

Considering the vast career prospects offered by this industry, one basic question probably springs to mind: how much can you earn in BPO SSC in Poland?


Salaries in „Record to Report” Process

According to the Goldman Recruitment Salary Survey 2024, earnings in the Record to Report Process in Poland are as below:


Salaries in „Purchase to Pay / Order to Cash” Process

According to the Goldman Recruitment Salary Survey 2024, employees in Purchase to Pay / Order to Cash processes in Poland earned:

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