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H&M Customer Service Center
Social Media Agent with Slovak Language
H&M Customer Service Center
location iconLocations: Warszawa
level iconLevel: specialist
try on
a new career!

Social Media Agent with Slovak Language

H&M’s Global Customer Service is a multichannel and multi-brand organization with a focus on the customer dialogue throughout their journey. It’s all about the customer!

Job Description

Working with Social Media you will be responsible for:

  • Monitoring and responding to posts and tweets from our customers
  • Ensuring your knowledge is fully up to date with all our campaigns/activities at H&M
  • Proving excellent customer service via this channel
  • Liaising with other departments within H&M to find the best answer for the customer

Working hours

  • Full time job: 40 hours per week (5 working days and 2 resting days)
  • Working in 3 shifts (for Monday-Friday from 08:00 until 21:00)
  • Schedule is prepared for 2 months in advance
  • Polish bank holidays are paid 200zl gross eachand youreceivea day off later in the quarter

Contract

  • 1 year contract in the beginning followed by unlimited time contract
  • Minimum 20 days of vacation per year

Benefits:

  • Lunch card for all restaurants and bars,
  • H&M discount card for all brands
  • Sports and leisure discount
  • Group life insurance & Medical package
  • Massage Sessions
  • Supporting Personal growth by providing various types of training sessions
  • Monthly and Quarterly rewards based on performance
  • Referral Bonus system
  • Modernly equipped workspace with resting areas, massage chairs, daily fruits, etc., located in the center of Warsaw with an easy access to public transport
  • Competitive salary based on benchmark tests in Warsaw
  • Work in a friendly environment where we promote diversity and equality

Relocation

  • Airplane/bus/traintickettoWarsaw
  • Taxi pickup from the Warsaw airport
  • Accommodation upto 4 weeks in a shared company apartment/rooms

Please send your CV in English.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconMarketing & PR, Customer Service
  • iconSlovak
  • iconWarszawa, mazowieckie

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