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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: manager/director
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Investigations Manager
Work place: Warszawa

The Investigations Manager is responsible for supervision of investigations and conducting internal proceedings in the most serious cases. Provides operational/service leadership and direction to Investigations Team. Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, disciplinary and terminations as well as direction of daily tasks and responsibilities.


  • An Investigator will be responsible for the coordination and investigation of high level fraud matters and/or network security incidents
  • This role will utilize sophisticated expertise in investigative interviewing, fraud identification, loss prevention, network security, cyber enabled fraud, to identify fraud activities, schemes, trends and organized rings that create a risk to our firm, its employees, shareholders, systems, assets and clients
  • Supervise investigative staff and assign investigative cases from various referral sources
  • Ensure that all investigative referrals are properly investigated and managed in a professional and consistent manner relative to the relevant standards
  • Facilitate the development of a team of high-performing investigators
  • Mentor staff and provide structured training on investigative methodologies
  • Provide regular feedback, guidance and consultation to investigative staff, offering direction on who to consult to further an investigation.
  • Guide staff in the creation of reports to ensure good data/content quality, supporting evidence and the appropriateness of case outcomes
  • Build and maintain effective relationships with regulatory bodies, law enforcement, intelligence agencies, sister bank network, and industry professional associations
  • Represents Citi on matters that rise to the level of criminal prosecution or a civil court case
  • Conduct investigations on select referrals
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Bank Handlowy, Citi, its clients and assets


  • 7-10 years of experience in the area of combating fraud, financial investigations
  • Masters 's degree (criminology, law, banking or finance) plus equivalent work experience
  • Evaluated/reviewed, developed and implemented investigations processes to effectively address process and technique changes as needed in their role
  • Demonstrated a clear understanding of investigation techniques and shares those insights appropriately with others
  • Has detailed understanding of all basic investigative concepts including report writing, cyber threat analysis, strategic forecasting, conducting lessons learned and regional expertise
  • Has experience with or understanding of potential global economic threats (e.g., cyber threats, global impact threats, foreign threats, etc.)
  • Understanding of levers (both controllable and uncontrollable) that may impact fraud loss
  • Experience with interviewing min. 4 years
  • Experience years supervising/mentoring a team of investigative professionals, investigations program or resources 2-4 years
  • Experience with e-discovery tools, forensic accounting and data analytics
  • Knowledge of criminal law, data protection
  • Professional certifications (CPA, CAMS, CFE and CFF)
  • Domestic and international travel willingness
  • Flexibility in the working hours approach during critical project phases if necessary
  • Fluent Polish and English

What do we offer:

  • Opportunity to further development of expertise in investigations of high level fraud matters
  • Work in a global environment
  • Opportunity to grow
  • Excellent employee benefits, including private health care, Multisport card, life insurance, pension fund, extra financing for holidays
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Bank Handlowy w Waszawie S.A
Citibank Europe PLC

This job is no longer available

Recruitment process for this position has ended.

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  • iconAnalytics & Reporting, Finance & Accounting
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