Delivery Assurance Team Lead with Dutch

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 Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.
 
 
 Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations. 
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 <div class="jobtitle">Delivery Assurance Team Lead with Dutch</div>
 <div class="location">Work location: Shell Energy Campus, Czerwone Maki 85 </div>
 Job description:

Purpose &amp; Accountabilities:

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	To lead the local Delivery Assurance Team in order to achieve operational excellence in the day-to-day execution of Order Generation and Fulfilment, Dispatching, and Administration in the most cost effective manner.
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	Ensure that daily road transport operations (delivering and administrating) meet all Group standards at lowest possible cost to service level
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	Support initiatives of the data integration management and global IT initiatives for the secondary transport process e.g. implementation of Streamline (GSAP, Cross and VMI) and ensure the right use of software applications
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	Ensure proper staffing through attraction, coaching and development of people, covering aspects like D &amp; I, Competences, Performance Management and Recognition &amp; Reward, supported by OtD manager.
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Dimensions:

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	Order To Delivery BeNeLux represents: 3 countries: The Netherlands, Belgium, Luxemburg, we plan around 300 deliveries daily&nbsp; on 65 trucks&nbsp; to 850 customers delivering from 10 terminals.&nbsp; We speak: Dutch, French, and German with English as business language.
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	Delivery Assusrance Team is working in 24/7 operations.
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	Delivery Assurance Team Leader work Schedule: Monday- Friday standard office-hours.
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	Typically covering 3-10 depots, transported volume 1- 2.5 mln m3, 2-30M$ Opex
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	Typically 8-10 reports.
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	Part of&nbsp; Road Transport fuel delivieries Assurance Team in BeNeLux&nbsp; countries in Trading &amp; Supply&nbsp; organisation. 
	 
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Additional Information : 
 
Continuously improve delivery assurance &nbsp;effectiveness, minimising stock-outs and other rework costs, using benchmarks and KPI monitoring 
&bull;Close teamwork within the scope and in particular with Scheduling Team 
&bull; Balance fast pace of work in changing environment , conflicting priorities and time pressures against the need deliver to product an effective and viable delivery schedule 
&bull; Delivery Assurance Team are shift -workers 24/7. 
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Trading &amp; Supply manages the end-to-end fuels supply chain for Shell, including the final delivery to our end customers (Retail sites and B2B Customers). This final leg of the fuels supply chain is managed within the Order to Delivery (OtD) team, where the fuels deliveries are planned. 
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OtD encompasses the planning for tomorrow&#39;s deliveries (in the Scheduling Team); managing the within-day delivery challenges, including direct liaison with our customers (the Distribution Scheduling Support Service (DSSS) team); and then ensuring that our back-office systems reflect what really happened (The Scheduling Admin Team). 
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The OtD team works closely with the Class Of Business (Retail; Commercial Fuels; etc) teams, along with the Offer to Cash (OtC) community, to ensure that plans and actions are aligned to flawless delivery of our customer offers. 
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The OtD team takes the lead in the optimisation of the road transport activity, ensuring that the delivery plans make use of our assets in the optimal way, resulting in the lowest delivery cost. The OtD team works closely with the local Road Transport team in both medium term planning and also the day to day execution of the plan. 
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Requirements:

&bull; Road Delivery Operations and Distribution Planning and Exchanges knowledge would be an asset 
&bull; Experience in managing a team 
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Leadership Skills: 
&bull; Values Differences 
&bull; Delivers Results through others 
&bull; Motivates, Coaches &amp; Develops 
&bull; Demonstrates Self Mastery 
&bull; Displays Personal Effectiveness 
&bull; Demonstrates Courage 
&bull; Champions Customer Focus 
&bull; Maximises Business Opportunities 
&bull; Champions Customer and Stakeholder Focus 
&bull; Functional Competencies: 
&bull; Change Management 
&bull; Analytical skills 
&bull; Communication/presentation skills 
&bull; Business focus: understanding of key business processes within an organization 
&bull; Strong achievement-orientation, motivation &amp; ability to deliver&nbsp; quality results under pressure 
&bull; Ability to cooperate with other cross-functional teams 
&bull; Ability to build client relationship 
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Language : English and Dutch or/and French as additional advanatege.

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Number of Vacancies: 

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 <div>Benefits of working at Shell:</div>
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 <li>Meaningful work in a company that is universally respected as a truly global energy leader (one of
 the world’s biggest companies according to Fortune Global 500)
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 <li>Unique opportunity to fulfill your potential with personal and professional development programs
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 <li>Work in a smart and motivated team within a supportive and inclusive culture with strong values</li>
 <li>Attractive salary and bonuses</li>
 <li>Complex medical care and individual life insurance</li>
 <li>Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities</li>
 <li>Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms</li>
 <li>Opportunity to participate in social and community projects</li>
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