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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: specialist
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
Infrastructure Senior Tech Analyst
Work place: Warszawa

The Infrastructure Senior Technology Analyst is an intermediate level role responsible for assisting with LAN / WAN and help desk administration activities, including network maintenance, technical guidance, and security in coordination with the Technology Infrastructure team. The overall objective is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.

Responsibilities:

  • Create complex project plans, perform impact analyses solve/work high impact problems/projects, and provide resolutions to restore services
  • Drive Root Cause Analysis (RCA) post restoration of service
  • Design testing approaches, complex processes, reporting streams, and create automation of repetitive tasks
  • Review requirement documents, define hardware requirements and examine and update processes and procedures as necessary
  • Provide technical/strategic direction and act as advisor/coach to lower level analysts
  • Develop projects required for design of metrics, analytical tools, benchmarking activities and best practices
  • Responsible for overall operating system applications
  • Contribute to technical direction and strategic decisions
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:

  • 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement
  • Ability to communicate technical concepts to non-technical audience
  • Ability to work with virtual and in-person teams, and work under pressure or to a deadline
  • Experience in a Financial Services or large complex and/or global environment preferred
  • Effective written and verbal communication skills
  • Effective analytic/diagnostic skills


Education:

  • Bachelor’s/University degree or equivalent experience


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.

www.citihandlowy.pl
Bank Handlowy w Waszawie S.A
www.citibankeurope.pl
Citibank Europe PLC

Details

  • iconAnalytics & Reporting
  • iconWarszawa, mazowieckie

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