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Citi & Citi Handlowy
Citi & Citi Handlowy
location iconLocations: Warszawa
level iconLevel: specialist
Citi is more than a global financial services company. It's an engine for progress. We serve 200 million customers in more than 160 countries, providing support to individual, corporate, government and institutional clients. Our clients choose us for a global footprint, market positon, in-country relationships and the full range of solutions on offer. In Poland we operate within two legal entities Citibank Europe plc and Bank Handlowy w Warszawie S.A.
IS Utility Senior Analyst
Work place: Warszawa

The IS Utility team is an integral part of the Chief Information Security Office (CISO) organization. Candidates must be highly motivated, customer focused, prepared to be flexible and capable of working under pressure.

The IS Utility will provide documented processes in order to follow up on, report on, and escalate information security issue resolution where repeatable services can be provided. The team will consist of operations staff that have an understanding of the IS programs and the actions required to compete them.


  • Support Identity and Access Management (IAM) Functional ID (FID) remediation project, including: support during CyberArk implementation, work with FID owners to explain the remediation requirements and guide them on the process, CAP/RE coverage etc.
  • Prepare various IS reports for business managers, ISO community and business representatives
  • Follow up on different activities for key IS processes, for example: IS Training, IAM, TPISA, ISRA
  • Communicate with the respective parties to complete IS assessments, reviews on time
  • Escalate issues based on predefined criteria
  • Proactively manage changes in reporting scope, identify potential crises, and devise contingency plans
  • Assesses the applicability of previous or similar experiences and evaluates options under circumstances not covered by procedures
  • Perform tasks in accordance with the policy of Citigroup
  • Participate in audits
  • Work on process improvements including process redesign and tools enhancements
  • Leads meetings in fast paced environment communicating complex IS topics effectively at all levels of the organization
  • This role will provide opportunities to deepen the knowledge of the special characteristics of a global team within a multinational company
  • This role also provides opportunity to develop the analytical and reporting skills


  • Experience in one of following: Information Security, Operations, Project Management, Technology, Risk management or Compliance
  • Knowledge of information security processes in Citi including usage if systems like iCAPs, RRP, CIRAS, CSI, EERS, Archer, CASP, etc.
  • Expert in Microsoft Office Suite (Excel, PowerPoint, Word, Project)
  • Ability to negotiate, be objective, to prioritize and to give a balanced view
  • Interpersonal, influencing, partnership and team building skills
  • Ability to achieve results in a highly matrixed operating environment
  • Clear and concise oral and written communication skills
  • Proactive, independent and self-managing
  • Action oriented and delivery focused
  • Attention to detail
  • Good presentation skills
  • Good negotiation and troubleshooting skills
  • Must have excellent written and verbal communication in English
Please be informed that we will contact selected candidates only.

Citi and Citi Handlowy are registered trademark of Citigroup Inc., used under license. Citigroup Inc. and its subsidiaries are also entitled to rights to certain other trademarks contained herein.
Bank Handlowy w Waszawie S.A
Citibank Europe PLC

This job is no longer available

Recruitment process for this position has ended.

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