What will you do?
Daily interaction with Customers and internal stakeholders as it relates to collections, order release, setting of credit limits and dispute resolution
Responsible for all collections activities on the assigned portfolios. Activities include minimizing balances on customers’ accounts, timely escalation/resolution of disputes and collection issues through leverage of professional relationships with internal and external customers
Providing accurate and informed responses to customers (internal & external) queries through correspondence and telephone contact (exposure on phone calls on daily basis expected)
Adding value to the business by consistently improving processes and maximizing cash flow for the assigned portfolios
What do we expect from you?
Very good English and fluent Czech or Slovak (at least C1 level)
Experience in analytical activities
Highly developed computer skills (MS Office)
Very good communication skills
Ability and eagerness to learn new processes/ procedures