Main Responsibilities:

• Contact customers by phone and other tools to ensure timely payment of all invoices, being pro-active to ensure an overdue situation does not occur.
• Develop and maintain professional relationship with internal and external clients.
• Ensure that the Receivables processes followed are in adherence with Sarbanes/Oxley procedures.
• Promptly provide customer payment remittances to ’s cash applications team.
• Produce monthly statements in line with client processes and SOX procedures.
• Meet weekly/monthly Receivables targets and all SLA’s.
• Escalate to management dispute information to a high degree of quality as required in accordance with escalation policy.
• Produce monthly statements to send to customers in line with clients SOX processes.
• Flexible working hours are required during client specified key periods (month end)
• Record all Receivables activities in a consistent manner as per client process.

What we expect from you:

• 6 months – 1 year’s Receivables or accounts payable experience/customer care/sales experience in an international environment
• Strong interpersonal /business skills both oral and written with very good telephone skills
• Ability to work on own initiative in a Team environment.
• Good organisational & time management skills
• Strong negotiation skills
• Analytical approach / good problem-solving skills
• Excellent reporting skills
• Competent in Microsoft Office
• Ability to establish and maintain key relationships.
• Fluency in English and French