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beign your career journey with accenture

Accenture Operations
Accenture Operations
location iconLocations: Warszawa
level iconLevel: specialist

Collections Support Associate

with English and French

Main Responsibilities:

  • Contact customers by phone and other tools to ensure timely payment of all invoices, being pro-active to ensure an overdue situation does not occur.
  • Develop and maintain professional relationship with internal and external clients.
  • Ensure that the Receivables processes followed are in adherence with Sarbanes/Oxley procedures.
  • Promptly provide customer payment remittances to ’s cash applications team.
  • Produce monthly statements in line with client processes and SOX procedures.
  • Meet weekly/monthly Receivables targets and all SLA’s.
  • Escalate to management dispute information to a high degree of quality as required in accordance with escalation policy.
  • Produce monthly statements to send to customers in line with clients SOX processes.
  • Flexible working hours are required during client specified key periods (month end)
  • Record all Receivables activities in a consistent manner as per client process.

What we expect from you:

  • 6 months – 1 year’s Receivables or accounts payable experience/customer care/sales experience in an international environment
  • Strong interpersonal /business skills both oral and written with very good telephone skills
  • Ability to work on own initiative in a Team environment.
  • Good organisational & time management skills
  • Strong negotiation skills
  • Analytical approach / good problem-solving skills
  • Excellent reporting skills
  • Competent in Microsoft Office
  • Ability to establish and maintain key relationships.
  • Fluency in English and French
ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconCustomer Service, Sales
  • iconEnglish, French
  • iconWarszawa, mazowieckie

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