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Capgemini Poland
OTC Team Leader with German
Capgemini Poland
location iconLocations: Kraków
level iconLevel: manager/director
OTC Team Leader with German

Who are we looking for?

Requirements

  • Min. 2-3 years of supervisory experience
  • Fluent English and German
  • Strong people management skills
  • Multitasking, ability to organize own and team work in compliance with the operational procedures, tight deadlines, KPI/Client's reporting requirements, ad hoc priority tasks
  • Demonstrating proficiency in the domain of Project Accounting would be an asset
  • High level customer service skills
  • Excellent problem-solving skills and cooperation attitude
  • Strong interpersonal and communication skills with ability to build relationship across various stakeholders
  • Being business focused and understand key business processes within an organization

What will you do?

  • Leading, managing and developing a team to deliver high quality, professional and proactive day to day service for the Client up to agreed SLA’s
  • Working closely with the Client and maintaining good working relationship
  • Providing process quality assurance, reviewing DTPs
  • Providing high quality various reporting both standard and non-standard
  • Driving and proposing process improvements within assigned scope to assure productivity gains increase is in line with contract requirement and Client satisfaction
  • Encourage cooperation, teamwork and knowledge sharing; provide team members with coaching and assure process team training requirements are satisfied

What we offer?

Atmosphere

  • Working with great people and in legendary atmosphere
  • No formal dress code
  • Annual family picnics
  • Unforgettable integrational events
  • Employee volunteering opportunities and interesting CSR projects
  • We value and respect diversity in terms of gender, nationality, roles, age, interests
  • Internal celebration initiatives: Children's Day, St. Nicholas Day and many more
  • Supporting employees' hobbies: Business Run, e-sport games, basketball, volleyball

Development

  • Development in expert or leader competencies
  • Broad training offer with possible co-funding
  • Access to MIT Sloan Management Review Polska knowledge base
  • Introduction plan for new employees and Buddy Initiative
  • A wide range of instructor-led and e-learning trainings
  • Co-financing for post-graduate studies and courses
  • Many companies under one roof / internal headhunters
  • Internal development events: conferences, meetings, communities
  • Education First platform for learning English online

Benefits

  • Contract of employment for an indefinite period
  • Bonuses, including those for new employees recommendation
  • Additional life insurance
  • Access to MyAudiobooks - Entertainment and personal growth in audio version
  • Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
  • Disability inclusion, assistive technologies, reasonable accommodations
  • Private medical care for you and your family
  • Bicycle parking and carpooling options
  • Free coffee, water, milk and wide range of teas
  • Anti-smog plants in offices
  • Car leasing

About us

Capgemini is a global leader in consulting, technology services and digital transformation. Capgemini Poland’s Business Services unit is at the forefront of innovation in areas such as HR Services, Finance & Accounting, Supply Chain, Intelligent Automation and Business Transformation. Our international team features people from 60 different nationalities, and we work on exciting, multi-lingual projects with some of the world’s leading brands.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconFinance & Accounting, BPO/SSC
  • iconEnglish, German
  • iconKraków, małopolskie

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