What do you need to start?

• Good English (min. B2) and very good Swedish skills (min. C1)
• Good analytical skills
• Very good Customer Service skills and client-focus attitude
• Multitasking and ability to meet deadlines
• Working knowledge of MS Office tools (especially Excel).

We don’t require professional experience. You will be working among experts, where willingness to learn new things is supported by a wide range of trainings designed to improve your skills.

What duties will help you grow as an expert?

• Service desk activities
• Contact with clients in Swedish
• Interacting with client’s various parties
• Resolving incoming queries via phone and mail

What your development path can look like?

You will start your career from the onboarding plan where you’ll grab the basics. When you gain enough experience, you can get promoted or change your role internally choosing from various job positions in areas such as finance, project management, customer care, IT and much more.

What have we prepared for you?

Personal and professional development:
• Introduction plan for new employees & colleagues’ support from the beginning.
• Development programs, external courses, education & certificates co-funding, NEXT platform with free access to TED talks, Coursera materials, and virtual trainings: e.g. Excel, VBA, RPA or customer care.
• Flexible working hours thanks to the variety of projects: standard, late shifts, part-time, remote. Ask your recruiter about possible options.

Our famous atmosphere:
• We don't have a rigid dress code, but what we do have are awesome communities and world– changing initiatives. There's always someone happy to start a day with a cup of coffee with you – even virtually! We are a big company with unique atmosphere – we make friendships, share important moments, and simply… like each other!

A lot of benefits:
• Contract for an indefinite period from the beginning of your employment.
• Well-being package (private medical care, additional life insurance & StayWell helpline).
• Referral bonuses for recommending your friends to Capgemini.
• Inspiro Audiobooks & MyBenefit (cinema tickets, OK System and more).
• Offices in great locations, car leasing program, carpooling options and bicycle parking.

Who are we?

Being one of us means constant development among other great people. It's a team who you want to spend time with. Trainings and initiatives that make you a greater expert every single day.

Capgemini is a global leader in consulting, technology services and digital transformation. Our scope is wide. One of our units is Business Services created by extraordinary people who provide solutions to our international clients in areas such as HR, Finance & Accounting, Supply Chain or Business Transformation.

Do you want to get to know us better? Watch a short video: https://youtu.be/K8v_UJ7CH8c
Do you have any additional questions about working at Capgemini? Check our Instagram @capgeminipl or visit our Facebook profile (Capgemini Polska) to check when we organize our next Recruitment Hours. Then, you can speak directly with our recruiters via Messenger.