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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Creative Strategy & Delivery

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

You get to be a part of Shell’s exciting design discipline which delivers inspiring, effective and cost-efficient creative content that build and leverage the Shell Brand. You will join a dynamic community of design coordinators and project managers, responsible for strategic design initiatives and programmes.

Where you fit in?
As Shell pursues its ambitions towards net zero emissions, the role of the Shell brand will be even more important in continuing to build trust, loyalty and credibility among our employees, customers, business partners and stakeholders. Our team of design and communication specialists play a fundamental role in developing and delivering award-winning, inspiring and impactful design-led projects.

The design unit is a core component of Creative Solutions - an in-house creative global enterprise dedicated to one client: Shell. Creative Solutions is Shell’s go-to team for integrated content creation, experiential and sponsorship activation. Creative Solutions is Shell’s go-to team for a wide range of branded: creative content, experiences and activation.

What are the opportunities?

As part of our Design community, you will support, develop and deliver a portfolio of creative, compelling and brand compliant strategic design projects for various Shell businesses. Scope delivery ranges from design, digital, corporate publications, brand, photography, integrated communications, presentations and print.

Our Design roles:

  • Support the delivery of design excellence in Shell.
  • Implement global design standards and processes in-region, including compliance with brand and visual identity policies and guidelines.
  • Self-manage multiple design, integrated campaign and communication projects, from initial briefing through to planning and execution.
  • Manage key aspects of project management, including budgets, timings, suppliers and stakeholder management.
  • Liaise with Shell business stakeholders on their business goals and translate these into robust creative briefs.
  • Partner with a roster of curated agencies to deliver the highest standard of design and digital projects.

What we need from you?

  • Extensive project management experience gained in-house in a large company or in a large, fast-paced agency or creative environment, with a strong track record in design, digital and marketing communications.
  • Knowledge of the design production process combined with strong business partnering skills to deliver highly effective creative content and campaigns which reinforce business goals.
  • A strong creative eye with the ability to evaluate and shape creative work.
  • Strong planning and organisational skills and an ability to prioritise across multiple projects, tasks and deadlines.
  • Stakeholder management skills to engage and influence internal and external partners.
  • Excellent budget management skills.
  • Learner mindset: role model curiosity and reflection; encourage people to learn from mistakes and successes.
  • Maximise performance: integrate and collaborate across boundaries to maximise commercial value for Shell as a whole.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconMarketing & PR, Project Management, BPO/SSC
  • iconKraków, małopolskie

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