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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
We are looking for:
Brand Experience Strategy & Delivery

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

You get to be part of Shell’s experiential and events team, responsible for inspiring, effective and cost-efficient human2human engagements that leverage the Shell Brand. You will be part of a dynamic community of experiential coordinators, project managers and regional leads globally.

Where you fit in?

As Shell pursues its ambitions towards net zero emissions, the role of the Shell brand will be even more important in continuing to build trust, loyalty and credibility among our employees, customers, business partners and stakeholders. Our team of Experiential specialists play a key role, as we develop and deliver award-winning, inspiring and seamless creative events for Shell businesses to communicate their value propositions.

The team is a core unit within Creative Solutions - an in-house creative global enterprise dedicated to one client: Shell. Creative Solutions is Shell’s go-to team for a wide range of branded: creative content, experiences and activation.

What are the opportunities?

As part of our Experiential community, you will support, lead and deliver across a programme of physical, virtual and hybrid events and experiences. This is a mix of Shell-owned and industry-led events, such as business forums, consumer events, incentives, tradeshows, exhibitions and hospitality programmes. It also includes virtual formats which combine innovative online platforms with compelling creative content.

Our Experiential roles:

  • Support the planning and delivery of Shell’s experiential programme whether local, regional or global.
  • Use data and external trends to constantly benchmark and refresh our approach to deliver innovative, engaging and cost-effective events.
  • Manage project plans, budgets and timelines.
  • Uphold Shell standards on health, safety, security protocols and brand identity, working closely with partners, agencies and suppliers.
  • Liaise with Shell business stakeholders on their business goals and translate these into robust event briefs.

What we need from you?

  • Extensive experiential and events project management experience gained either in-house in a large international company and/or in an agency.
  • Knowledge of event production excellence combined with strong business partnering skills to deliver highly effective events and experiences which reinforce business goals.
  • Experience in managing a mix of event formats across physical, virtual and hybrid settings, targeting different audiences and ranging in complexity and scale.
  • Strong track record of successful end-to-end delivery, from briefing and conceptualisation through to onsite/online management, execution and evaluation.
  • Stakeholder management skills to engage and influence internal and external partners.
  • Excellent budget management skills.
  • Knowledge of health, safety and security protocols to manage and mitigate potential risks.
  • Learner mindset: role model curiosity and reflection; encourage people to learn from mistakes and successes.

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconMarketing & PR, BPO/SSC
  • iconKraków, małopolskie

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