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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: specialist
remote recruitment
published 2021/09/15
We are looking for:
Mobility Insights Integration Lead

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country


As Mobility Integration Lead, you will provide commercially grounded insight and marketing strategy support to global fuel and convenience retail divisions as well as specific countries. They will bring together different data sources both internal to e.g. sales reports and external e.g. consumer panels to create compelling commercially driven insights that lead to action.

You will work with global category team leads, local marketing and category managers, insight and analytics professionals across the company to develop richer insights that helps us unlock further growth. To do this the successfully you need to be as comfortable with detail as with story telling.

This role is part of the Global Insight Team based in London and reports to the Global Insight and Strategy Integration Manager.

Main activities:

  • Provide strategic recommendations to the business based on insights from different sources

  • Work with Global Insight team/managers, CRM, Loyalty, Data Insights teams to extract and integrate insights from their data sources

  • Provide recommendations to improve research studies and data for better return on investment

  • Manage internal stakeholder needs and generate commercially minded insights/opportunities

Ideal Candidate Experience:

  • Track record of developing marketing and or category strategies in a direct to consumer business ideally FMCG or Retail or a consultancy specialising in that sector

  • International marketing and/or business experience

  • Track record of simplifying complex analysis from multiple sources, synthesizing it and finding the story within the data.

  • Track record of influence and impact within a business. Should demonstrate ability to make clear recommendations that lead to actions.

  • Business leader with exposure to senior management with ability to influence others, able to foster necessary relationships with agencies and senior internal stakeholders

  • Strong project management and interpersonal skills

  • Experienced in strategic marketing both in terms of process and content including forecasting, market sizing, opportunity generation, competitor and market analysis

  • Deep knowledge of market research and methodologies, techniques and tools.

  • Knowledge of analytic techniques such as segmentation, regression, TURF etc.

  • English min. C1

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconBPO/SSC
  • iconKraków, małopolskie

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