Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Goldman Recruitment
Goldman Recruitment
location iconLocations: Wrocław
level iconLevel: specialist
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our client, a global company providing professional services, we are looking for specialists experienced in Customer Service to join the newly created internal SAP support teams.


Senior Customer Service Specialist with French (SSC, internal clients)
Senior Customer Service Specialist with French (SSC, internal clients)
Work place: Wrocław
Ref. no 192921/7595

Responsibilities:
  • cooperate with internal french-speaking clients (managers, directors, executives) for better, more efficient solutions in the SAP system usage,
  • provide immediate phone or e-mail advisory and service for the internal client if needed,
  • prepare training for client-serving teams in the field of SAP and its financial add-ons within the company's core business processes,
  • share best practices and provide support to other team members across borders and service lines,
  • stay connected with business and technical experts.
Requirements:
  • high proficiency in English and French (C1 level),
  • higher economic or financial education will be an asset (as the stakeholders operate daily in core financial processes),
  • customer service experience and professional business approach to face internal clients of any grade (senior to executive),
  • excellent communication and interpersonal skills,
  • great analytical skills and effective problem solving,
  • ability to work independently and to prioritize tasks.
The offer:
  • all the knowledge needed to provide this business-specific service will be given through the extensive on-boarding,
  • opportunity to work in an international organization and dynamic, friendly global environment,
  • an exceptional organizational culture focused on cooperation,
  • attractive salary, professional training and onboarding package,
  • many options for further career path development (e.g. as a Team Supervisor or others).

Details

  • iconCustomer Service, BPO/SSC
  • iconEnglish, French
  • iconWrocław, dolnośląskie

Company profile

  • About us
  • Job offers (98)

selected offers

Career Opportunities for Swedish Speakers
flag English, Swedish
locationWrocław
Career Opportunities for Hungarian Speakers
flag English, Hungarian
locationWrocław
Career Opportunities for Czech / Slovak Speakers
flag English, Czech, Slovak
locationWrocław

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!