What will you do:

• Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections

• Contact Key/Critical agencies, advertisers and all other customers via Phone & Email to collect outstanding debts

• Escalate any uncollected debts for approval to allocate uncollected balances to Specific Reserve or Write off

• Resolving customer queries/ issues, handling insolvency, referring accounts to legal, reducing accounts receivable delinquency and escalate accounts in litigation to manager

• Provide collection reports including those that measure the process against stated targets, and delinquent customer reports

• Assist with basic credit assessment

• Ensuring that performance service metrics are met and in time. Seeking advice and escalating issues which are beyond scope of work

What do we expect from you:

• Ability and Seniority to work and interact with key/critical client’s customers

• Advanced communication skills in English are a must

• Advanced Microsoft Office Suite skills (Excel)

• Strong verbal and oral Communication & Customer facing skills

• Positive approach in supporting Customer & company needs

• Goal-orientated individual with Strong time and task management

• Organized and methodical person with logical approach in addressing issues and Strong Analytical skills

• Preferred education – Degree in Economics/Finance or ongoing studies in a related field