Your new team

The Custody Client Transition/ Conversion department acts as a single internal point of contact and liaison throughout the client life cycle, from on boarding to off boarding, working closely with CSO, CRM, Deal Team and Corporate Compliance to govern and oversee the functions below.

Transition Team Functions:

• Custody Transitions > Transfer securities / cash relating to new clients

• Terminations (full & partial) > Restructures (Investment Manager hire / fire)

• In Specie Transfers > Inter fund Transfers > Transition Manager Servicing

Who we are looking for

Custody Conversion Manager will be responsible for planning and managing workload to enable efficient and effective management of client transitions in accordance with internal policies and agreed quality standards.

Why this role is important to us

The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.

Join us if making your mark in the financial services industry from day one is a challenge you are up for.

Your new role

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

As a Custody Conversion Manager, Officer you will:

• Establish and monitor an effective delegation framework to ensure that tasks are performed by staff members with appropriate capacity and authority level (based on knowledge, skills and competence).

• Plan and manage transition events, ensuring accuracy and timeliness to agreed quality standards and client deliverables

• Maintain and review procedures

• Provide technical expertise and support other team members

• Develop effective working relationships and communications with internal parties

• Escalate unusual or suspicious activity to management for review

• Ensure that the highest level of the Code of Conduct is displayed in your own behavior

• Demonstrate the ‘Risk Excellence’ culture in your behavior

What we value

Education & Preferred Qualifications

• Familiarity with financial markets / custody / fund accounting / fund administration environment

• Knowledge of State Street systems (beneficial, but not essential)

• Strong leadership skills - comfortable with taking on responsibility and accountability

• Proven people management, team leadership and staff development experience is crucial to succeed in the role

Competencies and skills:

• Strong analytical, organizational and customer service skills

• Comfortable working with large volumes of data

• Fluent command of English language

• Very strong attention to detail and standards of quality

• Excellent communication, interpersonal and relationship skills, that include the ability to build productive working relationships across teams and functions, fostering an environment of open communication

• Strong technical, critical thinking and creative thinking skills – the range of daily issues as well as the need to come up with creative solutions to client requests requires an adaptable and creative approach.

What we offer

• Permanent contract of employment from day one

• Flexible working hours

• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)

• VIP medical package for employees and their families (partner and children)

• Premium life insurance package and private pension plan

• Employee savings plan

• Multisport Card

• Wide range of soft skills training, technical workshops, language classes and development programs

• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice

• Variety of well-being programs

• Language classes

• Technical or leadership career pathway