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Shell Business Operations
Shell Business Operations
location iconLocations: Kraków
level iconLevel: manager/director
We are looking for:
Financial Reporting Team Supervisor

Why Work for Shell?

Honest, integrity and respect; "feel free to speak your mind" culture; health and safety rules; diversity & Inclusion culture
An energy leader
Meaningful work in a company that is universally respected as a truly global energy leader {one of the world's biggest employers according to Fortune Global 500}. Join us and have a real impact on the operations of one of the world's largest companies.
Vibrant community
Become a part of a highly-driven team and get to know Shell's unique culture based on inclusiveness and collaboration.
Opportunies for growth
Spread your wings thanks to innumerable opportunities that Shell Business Operations Krakow offers its emloyees.
Impactful collaboration
Be an important participant of an international project.

Thanks to cooperation with Shell you gain:

  • Comfortable working environment: newly-built modern office with its own canteen, relax rooms, bike & car pakingspace
  • Improved accessibility of office and sanitary facilities
  • Energetic atmosphere at work
  • Attractive salary package
  • Shell Card
  • Additional funds for trainings and certifications (ACCA, CIMA, CIPS, Lean Six Sigma)
  • Complex medical care and individual life insurance
  • Assistive technologies and reasonable adjustments for people with disabilities
  • Non-monetary benefits (e.g. MultiSport Card, vouchers for cultural and free time activities, 12 sports sections, and many more)
  • Attractive relocation allowance available once relocating from another country

The role

Are you looking for an opportunity to develop your understanding on changes and updates in Accounting standards & Group Policies (Group Financial Reporting Manual), and its impact on Group & Statutory financial reporting and closing activities?
If you are driven by passion to work with the team and enhance business knowledge and keep updated on business change(s), this is a role that will help you achieving them through closing activities & financial analysis; and frequent discussion & collaboration with corporate / business finance.
If yes, then this role could be the one you were looking for. Be part of the team and help us transform the way we manage the financials of Downstream business.

Where You Fit In?

The Downstream Reporting & Analysis Organization is a team of >1,000 colleagues providing accurate, timely and insightful analysis to deliver more and cleaner energy solutions.
Within this organization, Financial Accounting and Controlling (FAC) Krakow organization a cluster of teams responsible for Europe & South Africa region. We are responsible for end to end Group and Statutory financial reporting activities.
This person will be an Individual Contributor and will report to Senior Manager or Controller.
Team Supervisor has regular interface with the team, with delegated operational authority of the Senior Manager. Primary contact point for operational/control matters for onshore finance, R&A Connect, other Finance Operations processes and auditors. Regular touch points with finance process owner organization for clarification/implementation of process/controls changes

What is the Role?

Team Supervisor oversees Operational Excellence of the team and will be primarily responsible for smooth delivery of standard operational activities of R&A financial accounting and reporting tasks for entities in scope. Supervisor has the delegated authority of R&A FAC Senior Manager on operational matters and is fully focused on meeting all metrics set up for R&A from org and group perspective; including effective operation of all transactional financial controls.

Principal Accountabilities:


  • Ensure KPIs are reported, analysed and improvement plans are developed if SLA is not met to drive best practice procedures and influence existing practices
  • Sets the right priorities regarding multiple work and demands
  • Provides inputs on internal and Group projects as required by Senior Manager
  • Act as first point of escalation for process related items within team, resolving or escalating issues timely and effectively
  • Ensure delivery of training in the area of expertise and proper execution of hand-over procedure between team members

Controls and Compliance:

  • Maintain and operate a control framework that ensures effective and robust control over all team activities, covering proper segregation of duties
  • Ensure audit points/Business Control Incidents (BCI) or Learning from Incidents (LFI) procedures followed through to timely completion with adequate control framework to prevent re-occurrence and knowledge is shared across team
  • Ensure team compliance with all internal governance and procedures as defined, eg.communication schedule, Change Management process, Shell General Business Principles (SGBP), work policies & procedures

Change Management and Continuous Improvement (CI):

  • Ownership of Operational improvements (CI, ideas) at team level
  • Driving MJE (Manual Journal Entries) related initiatives and reducing MJE count at entity level
  • Proper embedding of process and control changes within the team and regular liaison with Process Owner Organization for clarifications


  • ongoing performance management through performance analysis and feedback
  • support Senior Manager in people development through on the job coaching and providing trainings
  • regular team engagements through VM (Visual Management)/ team meetings as needed for operational matters


  • 5 years of experience in various financial/accounting positions
  • 2 - 3 years of experience of formally or informally managing a team
  • Economic, accounting or finance university degree/ qualifications
  • Downstream accounting experience desirable
  • Sound process understanding in one of the following processes: AR/AP, MHI, GL, Fixed Assets, Cash Management, etc.
  • Good knowledge of accounting controls
  • Good working knowledge of Word, Ms Outlook, Excel
  • Desired knowledge of SAP
  • Team oriented; strong leadership and communication skills
  • Can work under pressure an in a rapidly changing environment
  • CI mindset, able to identify ESSA opportunities and manage change

About us

Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell in Kraków:

Sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, a job at Shell will offer the chance to build a lasting and meaningful career. As one of 5 Business Operations centres located worldwide, we will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and stakeholders.

Shell Polska employs more than 4400 professionals: 4100+ in Kraków and 200 in Warsaw.

Our employees represent over 50 nationalities and operate in over 20 defferent languages.
Shell in Kraków departments:

Customer Operations
Finance Operations
HR Service
External Relations
Internal Communications
Order to Delivery
Lubricants Supply Chain
Technical Asset Operations
Creative Solutions

People with disabilities are welcome to apply as we provide reasonable accommodations and assitive technologies for people with diverse disabilities.

Contact us:


  • iconFinance & Accounting, BPO/SSC
  • iconEnglish
  • iconKraków, małopolskie

Company profile

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  • Job offers (154)

selected offers

Finance Business Partner
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Financial Reporting Specialist
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