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Philips Polska
Order Management Specialist
Philips Polska
location iconLocations: Łódź
level iconLevel: specialist
time iconWorking hours: Full time
Order Management Specialist
Location: Łódź

Job Description

Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.

But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions – the kind that make a real difference – when it matters most.

The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.

In this role, you have the opportunity to

be responsible for managing of sales orders and coordinating the entire order delivery process through proactive collaboration with other Supply Chain functions

You are responsible for

  • Managing non-standard complex sales orders

  • Processing order activities in SAP and other supporting applications.

  • Processing order changes

  • Maintaining good communication with stakeholders e.g participating in calls & e-workshops

  • Collaboration with stakeholders such as Project Managers, Production Planning & Suppliers

  • Providing excellent customer service for our customers

  • Reporting, monitoring and control of order book in an organized and compliant manner (ICS/SOx).

  • Together with team members continuously implementing improvements through Lean tooling and disciplines.

You are a part of

Our Global Business Services EMEA Hub in Łódź where we centralize our business processes. Our focus is on supporting faster workflows and collaboration across departments, to enable leaner operations and improved results. 1000+ strong and growing, our Global Business Services EMEA Hub in Lódź teams speak 30 languages and represent 13 different nationalities, supporting our operations in 50 countries supported on a daily basis.

You will be part of Supply Chain Team, which provide support to our clients from the EMEA region.

To succeed in this role, you should have the following skills and experience

  • Bachelor degree or vocational (MBO) degree with relevant work experience

  • min. 2 years experiences within Supply Chain or related functions

  • Very good level of English is a must

  • Knowledge of SAP and/or equivalent ERP systems

  • Strong customer service orientation and problem solving skills

  • Good communication skills (to factories and customers)

  • Cultural awareness and pro-active behavior

  • Knowledge of logistics / supply chain (preferred)

In return, we offer you

The unique combination of a business-critical, challenging role in a creative, empowering environment. Your professional development will be actively encouraged, so you can continue to grow and perform at your best, while being part of helping improve the lives of billions of people around the world.

  • Annual bonus based on performance achieved

  • Private medical care with option to extend it to family members

  • Benefit System cards

  • Discount for Philips’ products

  • Relocation package applicable for people moving in from outside of Łódź region

  • Wide variety of trainings & learning opportunities, including language upskill

  • Promotion of healthy lifestyle in the office (fruits twice / week in the office, gym, massage chairs, various events)

How we work at Philips


Our newly-adopted hybrid work concept fuses flexibility with collaboration to deliver great outcomes for our people and our customers. We are embracing an approach wherein we spend more time together than apart – which for full-time employees translates to an average of at least 3 days working from the office and up to 2 days from home – for our hybrid roles.
Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way. Hybrid work flexibility means people can meet the changing demands of work and home in the most balanced, productive, and healthy way.

Our hybrid working model is defined in 3 ways:
We believe in the importance of impactful collaboration: There's a certain energy when everyone’s in the same room that can heighten idea generation and creative friction needed for problem-solving.
We embrace flexibility: Choosing where, when and how to work can vary according to task and team schedules. Flexibility isn’t office or online, it means choosing the space that works best for you, your teams and our customers on a case-by-case basis.
We want to be at our best: The way we work and our workspaces are designed to support our well-being, offer career advancement opportunities, and enable us to be at our best.

Why should you join Philips Global Business Services?

Working at Philips is more than a job. It is a calling to make life better for people through your meaningful work, focused on positively impacting 2.5 billion lives a year by 2030. You will be challenged every day to think fast and work innovatively by building knowledge and sharing best practices to help our business to grow.

To find out more about what it’s like working for Philips, watch this video, visit our career website, or discover life at Philips on Instagram. You can also learn more about our recruitment process, or find answers to some of the frequently asked questions.

We kindly inform you that we will contact only chosen candidates.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconLogistics, Customer Service, Procurement
  • iconEnglish
  • iconŁódź, łódzkie

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