Responsibilities:

• Completing operational audits of processes related to the sale of financial services in accordance with the audit program, including ensuring the timely and accurate presentation of research results;
• Responding to Client's queries;
• Communicating with the business counterpart to address testing results and support with resolution actions;
• Attending weekly calls with the Client to discuss the testing results, process changes and potential risks to the process;
• Helping in Identifying opportunities for process improvements.

Requirements:

• Knowledge of OTC / Collections / Sales related processes or Salesforce admin experience/user experience would be an asset
• Fluent English;
• Strong analytical skills and ability to work within a problem-solving environment;
• Very good communication and presentation skills;
• Strong organizational, multi-tasking, time management skills;

The offer:

• Opportunity to gain experience in working with clients and technological solutions ensuring professional solutions for business;
• Possibility to choose trainings allowing to develop potential;
• Possibility to move permanently or for a specified period to another project implemented in Warsaw, in other Polish cities or outside our borders;
• Opportunity to get involved in initiatives in the field of corporate social responsibility;
• Opportunity to take part in numerous initiatives, including: Runner's Club, family events, photography classes;
• Social package: private medical care, a multisport card, a life insurance, a lunch card;
• Friendly work atmosphere in a multicultural environment.