Aon sp. z o. o

Responsibilities

• Manage a portfolio of low to moderately complex applications, and small-sized data centers within assigned region to drive development, compliance and ongoing management of disaster recovery/technology resilience plans using Aon preferred global Business & Technology Resilience (BTR) program tools, that address the following:
  • Technology Recovery Plans (TRP)
  • Application Tiering Assessment (ATA)
• Ensure timely, accurate completion of Technology Recovery plans per agreed maintenance calendars with appropriate IT application or Business Plan Manager/Coordinator. Document progress and compliance utilizing the preferred program management tools.
• Provide support when a business disruption occurs, including liaising with the Global Emergency Operations Center (GEOC) and Technology Restoration and Availability Control Centers (TRACC). Conduct incident summaries and after actions reviews, as directed.
• Establish and maintain relationships with Business & Technology Resilience (BTR) Plan Managers, Coordinators and Sponsors in the Aon community.
• Maintain periodic written and oral communications utilizing the globally agreed templates to plan Coordinators/Owners/Executive Leadership within assigned portfolio, as well as to Regional Business Resilience and Global Business & Technology Resilience Practice leaders.
• Facilitate periodic/ad hoc training on the Business Resilience planning concepts, methodologies and program suite of tools.
• Conduct and assess disaster recovery exercises to identify gaps and ensure continuous improvement. Evaluate plan(s) against generally agreed upon Aon policies, standards and frameworks.
• Provide periodic advice and support to plan coordinators to assist in resolving program/planning/testing issues.
• Actively participate in and support regional program initiatives as assigned. Demonstrate ability to collaborate to develop beneficial outcomes in support of program objectives.
• Respond to client/carrier requests on Aon’s Business Resilience program and readiness for plans within assigned portfolio with assistance from Regional Leader.
• Support Regional Leader with gathering evidence for internal and external Business Resilience audits, as requested.
• Some travel within the region.
• Position requires flexibility to take calls and/or work outside of normal operating hours when handling crisis situations.

Requirements

• High level of attention to detail and accuracy.
• Ability to communicate clearly and concisely with mid- management (written and oral, presentation and interpersonal skills).
• Ability to train colleagues on disaster recovery methodologies.
• Above average organizational skills.
• Basic understanding of crisis operations and effective communication processes.
• Strong understanding of disaster recovery plan development and moderate understanding of testing best practices and processes.
• Understanding of industry best practices and standards.
• Self-starter with ability to prioritize tasks to meet project/regional program requirements.
• Team player with ability to collaborate effectively in a fast-paced virtual team environment.
• 2+ years hands-on experience in disaster recovery.
• 1+ years of experience collaborating with information technology teams on business continuity strategies.
• 1+ years of experience facilitating group discussions, training/awareness meetings and exercise scenarios.
• 1+ years of experience developing cross-functional/peer relationships. Experience building team consensus.
• Experience managing programs in a diverse geography, preferred.

We offer:

• Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
• Flexible remote work environment
• Employee-appreciation culture (multiple recognition programs)
• The best medical cover on the market with free dental care
• Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
• Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
• Internal career opportunities, individual development plan, professional development training and resources
• Lots of social events, charity actions and opportunities to integrate with colleagues