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Aon
Aon
location iconLocations: Kraków
level iconLevel: specialist
Business Continuity Professional

Aon sp. z o. o

Responsibilities

  • Manage a portfolio of low to moderately complex applications, and small-sized data centers within assigned region to drive development, compliance and ongoing management of disaster recovery/technology resilience plans using Aon preferred global Business & Technology Resilience (BTR) program tools, that address the following:
    • Technology Recovery Plans (TRP)
    • Application Tiering Assessment (ATA)
  • Ensure timely, accurate completion of Technology Recovery plans per agreed maintenance calendars with appropriate IT application or Business Plan Manager/Coordinator. Document progress and compliance utilizing the preferred program management tools.
  • Provide support when a business disruption occurs, including liaising with the Global Emergency Operations Center (GEOC) and Technology Restoration and Availability Control Centers (TRACC). Conduct incident summaries and after actions reviews, as directed.
  • Establish and maintain relationships with Business & Technology Resilience (BTR) Plan Managers, Coordinators and Sponsors in the Aon community.
  • Maintain periodic written and oral communications utilizing the globally agreed templates to plan Coordinators/Owners/Executive Leadership within assigned portfolio, as well as to Regional Business Resilience and Global Business & Technology Resilience Practice leaders.
  • Facilitate periodic/ad hoc training on the Business Resilience planning concepts, methodologies and program suite of tools.
  • Conduct and assess disaster recovery exercises to identify gaps and ensure continuous improvement. Evaluate plan(s) against generally agreed upon Aon policies, standards and frameworks.
  • Provide periodic advice and support to plan coordinators to assist in resolving program/planning/testing issues.
  • Actively participate in and support regional program initiatives as assigned. Demonstrate ability to collaborate to develop beneficial outcomes in support of program objectives.
  • Respond to client/carrier requests on Aon’s Business Resilience program and readiness for plans within assigned portfolio with assistance from Regional Leader.
  • Support Regional Leader with gathering evidence for internal and external Business Resilience audits, as requested.
  • Some travel within the region.
  • Position requires flexibility to take calls and/or work outside of normal operating hours when handling crisis situations.

Requirements

  • High level of attention to detail and accuracy.
  • Ability to communicate clearly and concisely with mid- management (written and oral, presentation and interpersonal skills).
  • Ability to train colleagues on disaster recovery methodologies.
  • Above average organizational skills.
  • Basic understanding of crisis operations and effective communication processes.
  • Strong understanding of disaster recovery plan development and moderate understanding of testing best practices and processes.
  • Understanding of industry best practices and standards.
  • Self-starter with ability to prioritize tasks to meet project/regional program requirements.
  • Team player with ability to collaborate effectively in a fast-paced virtual team environment.
  • 2+ years hands-on experience in disaster recovery.
  • 1+ years of experience collaborating with information technology teams on business continuity strategies.
  • 1+ years of experience facilitating group discussions, training/awareness meetings and exercise scenarios.
  • 1+ years of experience developing cross-functional/peer relationships. Experience building team consensus.
  • Experience managing programs in a diverse geography, preferred.

We offer:

  • Diverse and inclusive workplace - we value openness and authenticity and believe in the power of feedback
  • Flexible remote work environment
  • Employee-appreciation culture (multiple recognition programs)
  • The best medical cover on the market with free dental care
  • Wellbeing awareness (access to free mental health helpline, Stay-Well Day off, lectures, sports and more)
  • Generous benefits package (personal accident insurance, benefit platform for vouchers and more)
  • Internal career opportunities, individual development plan, professional development training and resources
  • Lots of social events, charity actions and opportunities to integrate with colleagues

Details

  • iconAnalytics & Reporting, IT
  • iconEnglish
  • iconKraków, małopolskie

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