Who we are looking for
Fund Accounting Manager will be directly responsible for Fund Groups servicing Clients therefore require strong staff management and client servicing skills. Reporting to a Senior Fund Accounting Manager (AVP), the candidate will be responsible for a team in a busy and challenging environment. The role holder will be exposed to many client relationship management aspects with an excellent opportunity to gain experience in a fast-moving financial services environment.
Why this role is important to us
State Street gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, State Street tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
Principal Tasks
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Develop and build up a strong relationship with the client areas in Europe.
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Assume responsibility for all Fund Accounting operational tasks.
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Maintain managerial oversight of all operations conducted by the Fund Group in Poland.
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Monitor team expertise on all aspects of client operations through the use of a team knowledge matrix.
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Assume responsibility for the implementation of client specific Fund Accounting projects (new business development review, planning & roll out).
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Ensure Senior Fund Accounting Manager & Donor site CRM are adequately updated on a regular basis regarding all aspects of your client(s) account, highlighting all potential risks with possible solutions in a timely manner.
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Initial point of contact for Fund Accounting Senior Associate(s) in your charge.
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Conduct Performance appraisals and objective setting.
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Provide regular reporting on issues and status to management team.
Leadership and Management
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Lead and motivate staff, particularly direct reports.
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Set and maintain standards of personal and professional performance/behaviour; ensuring staff accountability and adherence to company policies and procedures.
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Co-ordinate and implement training and development activities for the Senior Associate(s) within your charge.
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Provide coaching, guidance and support to Senior Associate(s) and other direct reports on technical, professional and client issues.
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Agree goals for Senior Associate(s) & team annually and keep up to date on the MWD system during the year.
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Monitor and appraise the performance of Senior Associate(s) and other direct reports - providing regular formal and informal feedback ensuring the MWD system is updated within corporate deadlines.
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Manage resources & take responsibility for the recruitment of new Fund Accounting staff.
Management of Client Delivery
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Attend service calls as required and plan accordingly for confirmed projects. Act as primary liaison for Fund Accounting Poland’s activities.
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Continually review the Operating Environment & implement improvements where necessary - to that end, to be knowledgeable of:
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both Standard & Client Operating Procedures
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daily processes & controls associated with such
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ensuring accuracy of procedures and adherence of same within the fund group;
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evaluate the continuing effectiveness of core and related systems, initiating remedial action as necessary. Ensure documentation exists for any client-specific procedures.
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Where client initiatives involve the need to amend the current process, liaise with the appropriate Staff Members/Client Relationship Managers to ensure full understanding of current vs. future state and potential gaps/business impacts that may require project support.
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Identify issues and problems with client delivery and carry out necessary corrective action, keeping Senior Fund Accounting Manager and CRM informed of issue. Record issues in an offline issues log and track progress (action plan).
What we value
These skills will help you succeed in this role:
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Strong numerical, analytical and problem resolution skills
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Ability to work under pressure and to tight deadlines
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Ability to communicate effectively at all levels within the organization
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Demonstrated managerial and leadership skills
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Ability to build, train and manage effective teams
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Proactive approach
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Collaboration & team work
Education & Preferred Qualifications
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Primary Degree or a Professional or Accounting qualification or equivalent.
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4+ years working in the provision of fund administration services or have worked in another aspect of the Financial Services Industry for a number of years.
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Good command of English
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Proven experience of team management in a financial services environment.
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Proficiency in the use of MS Office tools including Word and Excel.
What we offer
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Permanent contract from day one
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Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
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Gold medical package for employees and their families (partner and children)
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Premium life insurance package and private pension plan
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Wide range of soft skills training, technical workshops, language classes and development programs
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Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
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Variety of well-being programs