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State Street Bank
Business Application Lead, Hybrid,Senior Associate
State Street Bank
location iconLocations: Gdańsk, Kraków
level iconLevel: manager/director
time iconWorking hours: Full time
Business Application Lead, Hybrid,Senior Associate
Location: Gdańsk, Kraków

The successful applicant will be required to work within a team structure, in delivering a high value service and in driving service improvements that will provide benefit to the entire user base. Main responsibility is to requirement analysis, design and build new operational processes in AWD (Automated Work Distributor) tool.

Processes are built for Operational users across multiple sites namely - Ireland, Luxembourg, Canada, UK, Singapore, Japan, Hong Kong, India at present.

Candidate should have a positive ‘can do’ attitude, eager to support colleagues and contribute to the success of your team, department and wider organization.


  • Responsible for using BPM tool (AWD) to build customer defined business processes. This development efforts requires requirement analysis, defining and implementing AWD processes, reporting and iFAST integration.
  • Capture of business needs and translation into AWD requirements.
  • Walkthroughs of requirements with operational process owners.
  • Focus on BPM design using BPMN standards, development, administration, testing, implementation and support of AWD Product.
  • Reporting of progress and escalation of risks and issues to AWD Development Manager.
  • Act as Subject Matter Expert in systems and processes.
  • Provide suggestions for product improvement, efficiency etc.
  • Training of processes and AWD as required, provide curriculum development updates, input, guidance based on experience.
  • Provide suggestions for product improvement, efficiency etc.
  • Post production and ongoing support (maintenance of processes)

What we value

These skills will help you succeed in this role

Advanced Problem Solving

  • Good Communicator
  • Excellent organizational skills
  • Business Analysis skills
  • Technology knowledge/skills
  • Detailed working knowledge of MS Excel and Word would be an advantage
  • Strong customer service focus
  • Team player and motivator

Education & Preferred Qualifications

  • Communicative English (min B2) – support to be provided to English speaking teams
  • Practical knowledge of BPMN
  • Excellent analytical skills – able to analyze and solve problems. Ability to identify, document and recommend solutions to business problems with accuracy.
  • Prioritization – ability to organize workflow in order to accomplish multiple and changing priorities within specified timeframe.
  • Results oriented – Strives to achieve high levels of individual and organizational performance.
  • Relational databases (basic SQL skills)

What we offer

  • Permanent contract from day one
  • Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
  • VIP medical package for employees and their families (partner and children)
  • Premium life insurance package and private pension plan
  • Wide range of soft skills training, technical workshops, language classes and development programs
  • Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
  • Variety of well-being programms

Apply today – we are committed to teaching you the ropes for your successful career in State Street

Are you the right candidate? Yes!

We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don’t necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit.

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.

This job is no longer available

Recruitment process for this position has ended.


  • iconAnalytics & Reporting, Banking
  • iconEnglish
  • iconGdańsk, Kraków, pomorskie, małopolskie

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