An excellent opportunity has arisen at the Officer level within Corporate Actions which involves carrying out a high risk function within the operations. The successful candidate’s responsibilities primarily include supervision of a team responsible for the timely and accurate processing of client Corporate Actions instructions for Global market events within a Middle Office or Custody environment. This will also involve working closely with Global (Sub) Custodians around the instruction confirmation process on behalf of a diverse client base.

Your new team

State Street Corporate Actions business unit consists of approximately 300 individuals, including +25 in Poland, with presence in global 6 locations carrying out an end to end Corporate Action process within both a Custody and Middle Office.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Your new role

As Corporate Actions Manager, Officer you will:

• Manage an operating team providing support and control over complex and time critical corporate action events and transactions
• Provide training and coaching to team members
• Assist managers by prioritizing the workload and ensure daily tasks are completed
• Ensure effective risk management by coordinating or completing end of day management reporting and ensuring timely escalation and resolution of pertinent issues
• Act as a subject matter expert support on projects and initiatives aimed at improving the corporate action product
• Involved in analysis of procedures and system development, coordinating resources for testing
• Monitor and review trends via Error, and KPI analysis and implement corrective plans to maintain the culture of preventative action
• Provide coverage in the absence of team member or First Line Manager
• As assigned process and/or resolve complex issues such as, but not limited to, instruction discrepancies, suspense account reconciliation and exception resolution
• Assist and co-ordinate procedural changes to the current process;
• Identify areas where a process can be automated
• Deliver effective client service

What we value

Skills and competencies:

• Fluency in written and spoken English
• Good knowledge of financial instruments
• Good knowledge of Custody Banking
• Proficiency in Microsoft Office Package
• Experience in supervising a team is an advantage but is not essential
• Strong communication and inter-personal skills essential
• Demonstrated ability to work collaboratively
• Proven ability to work accurately and to daily deadlines

Education & Preferred Qualifications:

• Proven 4+ year experience in Corporate Actions environment is a must
• Previous experience in team management
• Understanding of Corporate Action Lifecycle
• Knowledge of Swift Messaging Standards (ISO 15022)
• An excellent understanding of the financial services industry

We offer

• Permanent contract of employment from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold medical package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Employee savings plan
• Multisport Card
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
• Variety of well-being programs
• Technical or leadership career pathway