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State Street Bank
State Street Bank
location iconLocations: Kraków
level iconLevel: manager/director
time iconWorking hours: Full time
Corporate Actions Manager, hybrid, Officer
Location: Kraków

Who are we looking for?

An excellent opportunity has arisen at the Officer level within Corporate Actions which involves carrying out a high risk function within the operations. The successful candidate’s responsibilities primarily include supervision of a team responsible for the timely and accurate processing of client Corporate Actions instructions for Global market events within a Middle Office or Custody environment. This will also involve working closely with Global (Sub) Custodians around the instruction confirmation process on behalf of a diverse client base.

Your new team

State Street Corporate Actions business unit consists of approximately 300 individuals, including +25 in Poland, with presence in global 6 locations carrying out an end to end Corporate Action process within both a Custody and Middle Office.

This role can be performed in a hybrid model, where you can balance work from home and office to match your needs and role requirements.

Your new role

As Corporate Actions Manager, Officer you will:

  • Manage an operating team providing support and control over complex and time critical corporate action events and transactions
  • Provide training and coaching to team members
  • Assist managers by prioritizing the workload and ensure daily tasks are completed
  • Ensure effective risk management by coordinating or completing end of day management reporting and ensuring timely escalation and resolution of pertinent issues
  • Act as a subject matter expert support on projects and initiatives aimed at improving the corporate action product
  • Involved in analysis of procedures and system development, coordinating resources for testing
  • Monitor and review trends via Error, and KPI analysis and implement corrective plans to maintain the culture of preventative action
  • Provide coverage in the absence of team member or First Line Manager
  • As assigned process and/or resolve complex issues such as, but not limited to, instruction discrepancies, suspense account reconciliation and exception resolution
  • Assist and co-ordinate procedural changes to the current process;
  • Identify areas where a process can be automated
  • Deliver effective client service

What we value

Skills and competencies:

  • Fluency in written and spoken English
  • Good knowledge of financial instruments
  • Good knowledge of Custody Banking
  • Proficiency in Microsoft Office Package
  • Experience in supervising a team is an advantage but is not essential
  • Strong communication and inter-personal skills essential
  • Demonstrated ability to work collaboratively
  • Proven ability to work accurately and to daily deadlines

Education & Preferred Qualifications:

  • Proven 4+ year experience in Corporate Actions environment is a must
  • Previous experience in team management
  • Understanding of Corporate Action Lifecycle
  • Knowledge of Swift Messaging Standards (ISO 15022)
  • An excellent understanding of the financial services industry

We offer

  • Permanent contract of employment from day one
  • Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
  • Gold medical package for employees and their families (partner and children)
  • Premium life insurance package and private pension plan
  • Employee savings plan
  • Multisport Card
  • Wide range of soft skills training, technical workshops, language classes and development programs
  • Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
  • Variety of well-being programs
  • Technical or leadership career pathway
About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer.


  • iconAdministration, Finance & Accounting, Banking
  • iconEnglish
  • iconKraków, małopolskie

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