For our Client, an international organization based in Wrocław, we are looking for candidates to take the position of Collection Specialist with German.
Collection Specialist with German
Collection Specialist with German
Work place: Wrocław
Ref. no 193860/8706
Responsibilities:
- performing collection activities on overdue invoices such as phone calls, emails, reminder letters and regularly contacting customers to find out details of late payments,
- analyze and investigate causes of outstanding balances by working with internal and external customers,
- managing risk and exposure by blocking sales orders or conducting credit checks on customers' financial condition,
- liaising with internal departments to resolve customer queries,
- assisting clients in resolving disputes,
- preparing data, reports and continuously looking for process improvements and efficiency gains.
Requirements:
- university degree, preferably in finance/accounting/economics,
- experience in a similar position will be an added advantage,
- communication skills in German at min. C1 level,
- good knowledge of English (necessary for internal communication),
- analytical, problem solving and negotiation skills.
The offer:
- hybrid work model,
- challenging work in a professional and international environment,
- the opportunity to gain skills, knowledge and experience, alongside highly marketable professionals,
- external and internal training programs,
- access to a training platform that enables constant learning,
- extra bonuses based on personal, team performance and business growth,
- a set of social packages such as MyBenefit cafeteria system, medical care, additional life insurance.
Analytics & Reporting, Finance & Accounting, BPO/SSC
English, German
