Responsibilities:
- Ensure processes’ efficiency and time management of the team
- Organize monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, ACE and improvement brainstorming and reviews strong industrial training induction for new staff, succession planning and career development
- Ensure all staff are trained, developed and coached so that there is rich, timely and professional communication and collaboration between the department’s staff and colleagues in other locations as well as internal and external clients and other stakeholders
- Manage the resources of the department effectively so that all number of changes are dealt without any service delivery degradation
- Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results
- Maintain superior relationship with internal and external clients by constructively managing their requirements
- Secure and evolve necessary controls and procedures so that operational risk is mitigated and ensure a constructive, supportive and learning culture is in place in relation to errors and incidents
- Proactively prepare and coordinate internationalization projects, ensure smooth transition to Warsaw without service degradation
- Proactively support Head of FDS Poland in any BAU topics, crisis management, meetings and
Requirements:
- Fluent English and French is a must
- University degree (Economy, banking, finance studies)
- Proven track record of work in finance sector, banking or Fund industry– minimum 3 years of experience in leadership
- Proven experience in client communication
- Ability to manage, motivate and develop team members
- Strong time management and organizational habits
- Excellent communication and interpersonal skills
- Client focus approach
- Ability to co-operate with different departments (internal and external)
- Self-motivation, willingness to learn
We offer:
- Stable employment, with full-time job contract
- Six Career Paths to choose from
- Complex on boarding and induction programme
- Trainings, co-financed language courses, professional certifications and post-graduate studies
- Hybrid work model (50% remotely)
- Private medical package
- Life insurance
- Employee Pension Plan
- Sports Card
- Lunch Card
- Cafeteria Platform
- Modern, eco-friendly office located near Metro Daszyńskiego station