CCC Team Leader - Swedish language
Warszawa
Great People make Schneider Electric a great company.
It is the policy of Schneider Electric to provide equal employment regardless of race, religion, color, gender, disability, national origin, age, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?
We are looking for CCC Team Leader - Swedish language and located in Warszawa.
It is the policy of Schneider Electric to provide equal employment regardless of race, religion, color, gender, disability, national origin, age, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?
We are looking for CCC Team Leader - Swedish language and located in Warszawa.
What you will do:
- Provide Leadership, Motivation and Support to Customer Care Centre (14 people);
- Handle escalated customer inquiries and complaints, working to resolve issues and improve customer satisfaction
- Be the first point of contact for internal country organization
- Maximize customer satisfaction through continuous improvement projects;
If you have…
- Strong people management & problem solving skills
- Experience in customer support service or logistics for at least 3 years
- Fluent English and Swedish language
- Bachelor’s Degree preferably in Business Administration, Logistics, Technical or related field;
- Real team player and with results orientation
- Knowledge of busines culture in Nordics
- PC skills (Microsoft, Windows, ERPs)
…and would like to have…
- Work in a diverse and supportive team of professionals
- Exciting job in an international company, with opportunities to lead and contribute to different projects & actions (e.g. CSR, charity, Employer Branding, Well-Being)
- Buddy, mentor & induction training - that will help you to smoothly find yourself in our company
- Special training tailored to your needs and career goals
- No formal dress code - we welcome people as they are and perceive diversity as value for the company
- Possibility to use foreign languages and to collaborate with cross-region teams
- Wide choice of benefits : life insurance, medical insurance, sports card, referral bonus)
- Hybrid work
And more… share your CV (in English) with us.
Why us?
Schneider Electricis leading the digital transformation of energy management and automation. Our purpose is to empower all to make the most of your energy and resources, bridging progress and sustainability for all. We call this Life Is On.
Find Your Meaningful Purpose with a Career at Schneider Electric.
Watch the video:
Schneider Electricis leading the digital transformation of energy management and automation. Our purpose is to empower all to make the most of your energy and resources, bridging progress and sustainability for all. We call this Life Is On.
Find Your Meaningful Purpose with a Career at Schneider Electric.
Watch the video:
Logistics, Customer Service, BPO/SSC
English, Swedish
