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Service Applications Product Owner
location iconLocations: Kraków
level iconLevel: specialist
time iconWorking hours: Full time

Service Applications Product Owner


Business management, administration and support, Digital, Management and Business Support, Operations, Process, project and program management, Product Management and Development

Group Functions

Job Reference #




Job Type

Full Time

Your role

Service Applications Product Owner – Business Management & Strategy

We are looking for a Product Owner who can drive the strategy, roadmap, and backlog of our service applications (mainly Jira & Confluence) – core agile and service tools used across UBS’ Communications and Branding teams.

You will:
• lead the maintenance and development of service applications prioritizing work based on the value it brings to stakeholders and users
• collaborate with stakeholders to understand their needs and translate them into business or technical requirements
• develop and maintain a backlog of maintenance and new requests, ensuring expectations are managed and stakeholders are regularly informed
• lead regular agile ceremonies to plan ahead, collaborate on delivery, review development progress and adapt if/where needed
• oversee and coordinate all stages of the delivery (including testing) with the support of external developers
• act as an expert on, and primary contact for applications
• Identify and manage developments in relation to UBS’s cloud adaption and migrations
• provide consultancy to internal stakeholders and users, including sharing best practices
• review and manage annual plugin updates and modifications

Your team

The Business Management & Strategy team is part of Marketing Platforms which manages and develops UBS’ core marketing platforms, channels and tools, e.g., analytics and email marketing, and provides a wide range of services to internal business partners across the UBS business divisions.

Marketing Platforms is part of Communications & Branding in Group Functions.

Your expertise

• university education
• 3+ years of experience, preferably in tech industry, digital marketing or management consulting
• in-depth knowledge of service applications tools such as JIRA and Confluence
• Excel, EasyBI, PowerBI and/or Tableau skills an advantage
• Atlassian certifications an advantage
• good English skills
• knowledge of Agile processes and principles
• proven project management expertise
• strong analytical and conceptual skills
• experience in stakeholder management in large organizations

About us

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

How we hire

This role requires an assessment on application. Learn more about how we hire:

Join us

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Please submit your application in English

You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."

This job is no longer available

Recruitment process for this position has ended.

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  • iconAdministration, Project Management, Banking
  • iconEnglish
  • iconKraków, małopolskie

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