What will you do:

The Team Leader is responsible for organization effectiveness and
sustainability by providing leadership and motivation to deliver
seamless and efficient Order to Cash processes to the Business and
Customers. He/she steers and runs the delivery of end to end process
within the agreed KPIs and SLAs.
The role will improve the O2C processes across the
businesses and streamline wherever possible using automation or
innovative approaches. This role will focus on several O2C processes
Commercial Agreements, Order Management, Dispute Management.
Team Leader is also responsible for contributing to the development and
implementation of organizational strategies, client policies, and sound
business practices.

The team leader's tasks also include establishing and maintaining a strong business partnership with the client's financial team, forecasting and reporting activities and managing team capacity

What we will expect from you:

• Several years of professional experience in the OTC role for Software Platforms internet advertisement industry area
• Strong problem solving and analytical skills
• Excellent organizational, interpersonal, verbal, and written communication skills
• Fluent in written and oral English (min. C1)
• Captive BPO SSO market experience an advantage
• Proficiency in MS Office (especially MS Excel)
• Previous experience in managing a team will be a strong asset

What can we offer: