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beign your career journey with accenture

Accenture
OTC Team Lead with English
Accenture
location iconLocations: Warszawa
level iconLevel: manager/director

OTC Team Lead

with English

OTC Team Lead with English

What will you do:

The Team Leader is responsible for organization effectiveness and
sustainability by providing leadership and motivation to deliver
seamless and efficient Order to Cash processes to the Business and
Customers. He/she steers and runs the delivery of end to end process
within the agreed KPIs and SLAs.
The role will improve the O2C processes across the
businesses and streamline wherever possible using automation or
innovative approaches. This role will focus on several O2C processes
Commercial Agreements, Order Management, Dispute Management.
Team Leader is also responsible for contributing to the development and
implementation of organizational strategies, client policies, and sound
business practices.

The team leader's tasks also include establishing and maintaining a strong business partnership with the client's financial team, forecasting and reporting activities and managing team capacity

What we will expect from you:

  • Several years of professional experience in the OTC role for Software Platforms internet advertisement industry area
  • Strong problem solving and analytical skills
  • Excellent organizational, interpersonal, verbal, and written communication skills
  • Fluent in written and oral English (min. C1)
  • Captive BPO SSO market experience an advantage
  • Proficiency in MS Office (especially MS Excel)
  • Previous experience in managing a team will be a strong asset

What can we offer:

  • Using foreign language and new technology solutions daily, cooperating with various global Clients.
  • Focus on your strengths and continuous feedback enable fast professional growth, as well as new skills building by various online and classroom training.
  • Inclusion and diversity in practice: truly multicultural environment; we support LGBT, people with disabilities and parents. In our culture of equality, people are truly valued for their differences and free to be who they are.
  • A flexible approach that allows an appropriate work-life balance where sports activities, outings, volunteering initiatives are part of our regular day-to day life.
  • Commitment to reducing our environmental impact in terms of carbon, water and waste across Accenture facilities and in the communities in which we work and live by joining different initiatives.
  • Full work comfort – multisport card, private medical care, life insurance, access to MyBenefit platform, bonuses for referring new employees.
What we can offer
  • Inclusion&Diversity in practice in truly multinational enviroment
  • Eco-friendly offices
  • Cooperation with globally recognized Clients and access to the latest technology solutions
  • Online and classroom trainings to master your skills
  • Onboarding program and dedicated Buddy
  • Unique community with sport, volunteering activites and outings
  • Access to MyBenefit platrofm
  • Multisport and lunch card
  • Private medical care and life insurance
  • Referral program with bonuses for referring new employees
  • Modern office in the city center of Warsaw
  • Chill room, game room, library and coffee-breaks at terrace
ABOUT US:
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 738,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.pl

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "apply now!" button
When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture Sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of August 29, 1997 on the Protection of Personal Data (Journal of Laws of 2016, item 922) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture. At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconAnalytics & Reporting, BPO/SSC
  • iconEnglish
  • iconWarszawa, mazowieckie

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