Junior Cash Collector
with Czech
Junior Cash Collector with Czech
As a key player in the Collections Team, you will have the responsibility for cash receivables for our client.
What will you do:
- Managing standard customer ledger to collect accounts receivable balances from invoiced customers through a combination of email and telephone calls
- Cash collections, debt management, accounts reconciliation
- Achieving and exceeding month end and quarter end Service Level Agreements SLAand#39;s both Critical Performance Indicator CPI s Key Performance Indicators KPI s
- Responsible for managing blocked orders
- Developing and maintaining good relationships with the client sales teams
- Managing client requests within the clientand#39;s system
- Responsible for investigating and resolving customer queries
- Working independently, with some guidance in complex situations
- Completing daily and ad hoc reports
- Ensuring compliance with client collections policies and procedures
What do we expect :
- English min. B2 and Czech min. C1
- Initiative, Solution Orientation, Collaboration
- Building Strong relationships
- 1 year work experience, (some Collections or Customer service experience is a plus)
- Degree in a relevant field nice to have
- Knowledge of Microsoft Office
- Readiness to work in a hybrid mode 50/50 in Warsaw office
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
