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Securities Services (BNP Paribas S.A. Oddział w Polsce)
Team Leader in Transfer Agency
Securities Services (BNP Paribas S.A. Oddział w Polsce)
location iconLocations: Warszawa
level iconLevel: specialist

We are BNP Paribas S.A. (Branch in Poland), a part of BNP Paribas Group with 200 years of experience in banking. Since 2008, we are at the heart of Warsaw, and now we are also in a brand-new location in Krakow. As Corporate and Institutional Banking (CIB), we offer financial solutions for corporate and institutional clients in a number of locations globally.

Our Securities Services business line is a multi-asset servicing specialist. We are an exciting, dynamic, and growing operations centre; therefore, we are looking for candidates who are willing to be a vital part of the expansion of BNP Paribas’ operational scope in Poland.

It’s our values that drive us forward and are a cornerstone of our business. We rely on our strengths, which include stability, responsibility, expertise, and being a good place to work.

Team Leader in Transfer Agency

Team Leader in Transfer Agency

Location: Warszawa

Responsibilities:

  • Communicate and support the values and principles which govern the way staff work and behave.
  • Leading by example from front, inspire staff, foster cooperative and positive culture ensuring that all employees work as a single team with their peers across domains, business lines and locations.
  • Maintain a sufficient level of technical knowledge appropriate to maintaining effective judgment in decision making.
  • Ensure that Team’s results are fully green, e.g., service quality, productivity, staff engagement surveys, internal/external audit results are all exemplary
  • Ensure that all the MI, KPI, KRI, KMP, BCP, BCM files and reports are updated and distributed on regular basis, department’s boards/visual management updated, and service reviews meetings organized and held with spokes locations.
  • Secure and evolve necessary controls and procedures so that operational risk is mitigated.
  • Escalate any systems issues and extraordinary events to senior management
  • Ensure all the applications/tools set up and access management, coordination and follow up of TA applications development, ensure preparation and coordination of E2E and UAT tests for all used applications within TA.
  • Ensure all staff are trained, developed, and coached so that there is rich, timely and professional communication and collaboration between the department’s staff and colleagues in other locations as well as internal and external clients and other stakeholders. Organize and supervise cross team training for the staff, manage staff attrition and recruit new employees in advance.
  • Ensure monthly staff meetings, regular feedback sessions to staff, twice yearly appraisals, incident review meetings, ACE and improvement brainstorming and reviews, strong industrial training induction for new staff, succession planning and career development, overtimes management.
  • Maintain superior relationship with internal and external clients by constructively managing their requirements, especially when there is a conflict of interests between different locations and Global Team
  • Prepare and coordinate internal or external projects and ensure that all the deadlines are achieved with superior results.
  • As a member of the Warsaw TA management team contribute widely to the successful development of Warsaw IOC and TA service respectively
  • Acting and behaving appropriately to comply with the general ethical standards expected by the Bank and relevant Regulatory Authorities. Ensure staff’s strict compliance to BNP Paribas Group’s polices and standards.

Requirements:

  • Fluency in English as a working language
  • Ability to work under pressure in demanding environment
  • Ability to manage difficult situations, manage & and develop team members
  • Strong time management and organizational habits
  • Excellent communication and interpersonal skills
  • Client focus approach
  • Ability to co-operate with different departments (internal and external)
  • Self-motivation and willingness to learn

Benefits

  • Co-financed sports activities (Multisport)
  • Private medical care (Luxmed)
  • Hybrid work opportunities
  • Life insurance (UNIQA)
  • Co-financed language courses
  • Sharing the costs of professional training & courses
  • Extensive internal training programme
  • Career development opportunities
  • Pre-paid monthly wallet for lunch
  • Corporate products and services at discounted prices
  • Co-financed tickets to the cinema and theatre
  • Corporate sports team
  • Opportunity to obtain professional certifications
  • Extra social benefits and retirement pension plan
  • Charity initiatives
  • Regular integration events
  • Modern, eco-friendly office
  • Stable employment, with full-time job contract

Recruitment Process

  1. SEND US YOUR APPLICATION
  2. LET'S HAVE A SHORT PHONE CALL
  3. MEET WITH YOUR POTENTIAL MANAGER
  4. MEET WITH THE RECRUITER
  5. DECISION STAGE

By clicking „send” you grant approval to BNP Paribas S.A. Branch in Poland to process your data for the recruitment process for this application.

At any time you can withdraw your consent by contacting us at the following email address PL_CIB_PERSONAL_DATA@bnpparibas.com.

Your personal data as indicated in the Labour Code or other specific laws (according to the requirements of the job description), is necessary for us to process your application to this job advert.

The data we have a right to collect from you specifically is the following:

  • Name and surname
  • Postal address
  • Education level
  • Professional experience

Any additional personal data (i.e. photograph) that you voluntarily provide us in your application will be processed on the same basis of your consent; however it will not influence the decision making process regarding your application.

Additionally, we may process your personal data included in the recruitment application for the purpose of establishing, investigating or defending against claims if the claim relates to our recruitment process. To this end, we will process your personal data based on our legitimate interest, consisting in establishing, investigating or defending against claims in proceedings before courts or state authorities.

You have the right to access your data, including obtaining a copy of it, rectifying data, requesting its deletion, processing restrictions, opposition to processing and transfer of given data (for which you have granted consent) to another data controller. You also have the right to lodge a complaint with the Inspector General for Personal Data Protection (in the future: the President of the Office for Personal Data Protection). Withdrawal of consent does not affect the legality of the processing which was carried out on the basis of consent before its withdrawal.

We will process your personal data for the purpose of recruitment for the position you have applied to for a duration not exceeding 4 months. Furthermore, based on your agreement to take part in any future recruitment we will process your data up to 3 years.

In addition, we may store your personal information for the purpose of establishing, investigating or defending against claims related to the recruitment process for up to 3 years.

Your personal data can be provided to providers of job advertisement publication services, recruitment management system providers, IT service providers such as hosting and IT systems suppliers.

We will not transfer your personal data outside of the European Economic Area.

BNP Paribas promotes highest ethical standards concerning professional ethics, therefore, if employed, You will be requested to disclose all private corporate offices and activities carrying a risk of conflict of interest, as well as for declaring any material update relating to declared situations during the course of your employment. Disclosing above indicated information results from the internal BNP Paribas Group requirements related to Professional Ethics, Conflict of Interest and Code of Conduct and applicable provisions of Market Abuse Directive and European Market in Financial Instrument Directive, implemented under Polish law in the Act on trade in financial instruments dated July 29, 2005, (Dz. U. 2005 Nr 183 poz. 1538). Additionally, the adequate declaration will be delivered for completion during onboarding to all successful candidates.

If you have any questions, you can contact us at PL_CIB_PERSONAL_DATA@bnpparibas.com or write to us at BNP Paribas - HR department - Ul. Wronia 31 - 00-846, Warsaw – POLAND.

This job is no longer available

Recruitment process for this position has ended.

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Details

  • iconAudit, Customer Service, Banking, BPO/SSC
  • iconEnglish
  • iconWarszawa, mazowieckie

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