Collections Support Practitioner
with Spanish
Collections Support Practitioner with Spanish
What will you do?
- Managing collections on dedicated portfolio
- Calling customers as a part of collections strategy
- Applying payments, credits and reconciling accounts
- Order release according to defined timelines
- Credit check assess customers history and behavior, evaluate credit exposure and risk
- Cooperating with internal teams over accounts setup, debt issues and collections matters
- Reporting and proactively flagging situations to lead in case of obstacles
- Involvement and understanding of disputes and coordinating with internal teams until it is solved
- Preparing refunds
- Being compliant with protecting client data privacy
- Recording account history and actions taken on the account
What do we expect?
- Availability to work in a 50/50 hybrid mode in Warsaw office
- Fluent English and Spanish (C1)
- Knowledge in handling strategic customers
- Expert in handling disputes and resolving them until closure
- Intermediate knowledge of Microsoft Excel
- Competent in the use of Microsoft Office and SAP nice to have
- Practice in order release nice to have
- Previous collections experience nice to have
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace
![](/media/employers/5d8b15179e519554383684c3/templates/benefity_2022_Proximo.png)