Maria
Maria
from Ukraine
See my story
Gonçalo
Gonçalo
from Portugal
See my story
Alejandra
Alejandra
from Colombia
See my story
Pier
Pier
from Italy
See my story
Sandra
Sandra
from Mexico
See my story
Frederik
Frederik
from Denmark
See my story
beign your career journey with accenture

Goldman Recruitment
Employee Services Manager with Spanish
Goldman Recruitment
location iconLocations: Warszawa
level iconLevel: manager/director
time iconWorking hours: Full time
Work model: Hybrid
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, an international company, we are looking for a candidate for the position of Employee Services Manager with Spanish.


Employee Services Manager with Spanish
Employee Services Manager with Spanish
Work place: Warszawa
Ref. no 77/4/2024/AK/2679

Requirements:
  • very good understanding of employee services and human resources policies and processes,
  • 5 years of experience in a similar position,
  • very good knowledge of English and Spanish (min. B2),
  • knowledge of the French language would be an advantage,
  • high level of attention to detail and accuracy,
  • communication skills, excellent organization of work.
Responsibilities:
  • act as the initial touchpoint for all ES and HR-related inquiries, providing timely and accurate assistance to employees,
  • skillfully navigate ticketing systems to liaise with HR Administration, Payroll, and other relevant departments, ensuring effective communication and resolution of issues,
  • co-create a comprehensive knowledge base aimed at addressing common queries, streamlining employee ES and HR experiences, and promoting self-service capabilities,
  • efficiently handle Tier 1 tickets, ensuring prompt and precise processing of employee data and inquiries, with a meticulous approach to documentation and resolution follow-through,
  • drive cross-team collaboration efforts to enhance service delivery, minimize response times, and boost overall operational efficiency in ES and HR support functions,
  • conduct training sessions to onboard new hires and educate managers on ES tools and processes, fostering team competence and elevating service standards,
  • proactively identify opportunities for process enhancement, leading initiatives to continuously improve operational workflows and optimize service quality within the organization.
We offer:
  • hybrid work model (2 days a week in the office in Warsaw),
  • flexible working hours,
  • private medical care, sport card, life insurance, annual bonus and other additional benefits,
  • an international and friendly work environment in a fast-growing SSC.

Details

  • iconAdministration, Human Resources
  • iconEnglish, Spanish
  • iconWarszawa, mazowieckie

Company profile

  • About us
  • Job offers (17)

selected offers

Customer Service Representative with German
flag English, German
locationWarszawa
Junior Cash Collector with German
flag English, German
locationWarszawa

Do you want to be always up to date?

Create job alert and start getting similar offers directly to your mailbox!