Customer Service Associate
with Portuguese
Customer Service Associate with Portuguese
What will you do:
- Customer Service activities related to service and repair requests from the customers over the phone or via e mail
- Validation of contractual agreements related to Service and Repair process
- Order management and returns management activities in SAP
- Coordination of service and repair process with internal teams and spare parts vendors
- Ensure resolution of queries within the contractual metrics
What do we expect:
- Very good English and Portuguese min. C1
- Microsoft Office package knowledge Excel, Word, PowerPoint
- Experience in Customer Service would be an asset
- Experience in working with SAP would be an asset
- Availability to work in a 50/50 hybrid mode in Warsaw office
What we can offer
- Inclusion&Diversity in practice in truly multinational enviroment
- Eco-friendly offices
- Cooperation with globally recognized Clients and access to the latest technology solutions
- Online and classroom trainings to master your skills
- Onboarding program and dedicated Buddy
- Unique community with sport, volunteering activites and outings
- Access to MyBenefit platrofm
- Multisport and lunch card
- Private medical care and life insurance
- Referral program with bonuses for referring new employees
- Modern office in the city center of Warsaw
- Chill room, game room, library and coffee-breaks at terrace